Senior Business Analyst - Microsoft 365

Essential criteria:

• 5+ years of hands-on experience in business analysis, preferably in Microsoft 365 implementations, and/or migrations from Google Workspace.

Essential criteria:

Desirable criteria:

• Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects
• Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals
• Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs)
• Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal
• Comfortable working in agile environments and driving iterative improvements.

• Master's degree preferred
• Microsoft 365 Certified
• PMP or PRINCE2 Certification
• Familiarity with SFIA Framework is a plus
• Understanding DDaT Framework is a plus
• A desire for continuous professional development and to certify your skills

• Bachelor's degree in Business, Information Technology, or related field.
• Certified Business Analysis Professional (CBAP) or equivalent.

• A salary of £58,478 - £61,104.
• 28.9% Civil Service Pension.

Leads business analysis and change management for a Google Workspace to Microsoft 365 migration, defining requirements, assessing impacts, and ensuring compliance, governance, and identity integration readiness. Drives stakeholder engagement, migration planning, user adoption, and training to deliver a seamless transition, maximise productivity, and minimise business disruption.

• Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents.
• Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals
• Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365.
• Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations
• Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles.
• Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives.
• Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 EntraID.
• Ensure that the migration aligns with all applicable legal, regulatory and compliance standards.
• Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies
• Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively.
• Ensure alignment with business needs and foster a positive attitude towards change
• Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams.
• Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity.

• Offices in Bristol, Birmingham, Nottingham, Leeds, Manchester
• Hybrid Office

• Lead Business Analysis through an M365 Implementation

Key Responsibilities

Requirements and Specifications (Functional & Technical)