Equipment Rental Lead

A successful Equipment Rental Lead should have:

• Previous experience within the plant, machinery, or equipment hire industry.
• Strong understanding of rental operations and customer account management.
• Proven ability to build and maintain long-term customer relationships.
• Commercial awareness with the ability to identify and develop sales opportunities.
• Excellent organisational, communication, and relationship management skills.
• Ability to manage multiple priorities and perform effectively in a fast-paced environment.
• Experience supporting capital equipment sales or rental operations.
• Good understanding of machinery inspection, condition reporting, and damage assessment processes.
• Experience working collaboratively with service and engineering teams.
• Proficiency in CRM and/or rental management systems.

• Salary between £50,000 and £60,000, dependent on the level of experience.
• Permanent role based in Northwich.
• Opportunity to work within the industrial and manufacturing sector.

If you're interested in this role, apply now.

Summary

• Exciting new opportunity.
• Fantastic salary package and benefits.

About Our Client

A company operating in the industrial and manufacturing industry, based in Northwich.

Job Description

• Act as the single point of contact for all queries and enquiries relating to sales, operations, finance, and customers.
• Oversee and maintain the quality and consistency of the HDS (Hire, Demo and Stand-in) process.
• Ensure the delivery and handover process is completed to a consistently high standard.
• Implement and manage a robust process for daily and weekly machine checks while equipment is on hire, ensuring any issues are identified, escalated, and resolved promptly.
• Oversee and enhance the accuracy and quality of invoicing, including agreed hire rates, overtime charges, damage costs, downtime, hire pauses, and off-hire records.
• Oversee and continuously improve the machine inspection and reporting process to ensure accuracy, consistency, and compliance.
• Manage the final invoicing process, ensuring all applicable damage charges are recovered in accordance with company terms and that customer expectations are effectively managed throughout the hire lifecycle.
• Identify opportunities to enhance the rental process and improve efficiency.

The Successful Applicant

A successful Equipment Rental Lead should have:

• Previous experience within the plant, machinery, or equipment hire industry.
• Strong understanding of rental operations and customer account management.
• Proven ability to build and maintain long-term customer relationships.
• Commercial awareness with the ability to identify and develop sales opportunities.
• Excellent organisational, communication, and relationship management skills.
• Ability to manage multiple priorities and perform effectively in a fast-paced environment.
• Experience supporting capital equipment sales or rental operations.
• Good understanding of machinery inspection, condition reporting, and damage assessment processes.
• Experience working collaboratively with service and engineering teams.
• Proficiency in CRM and/or rental management systems.

What's on Offer

• Salary between £50,000 and £60,000, dependent on the level of experience.
• Permanent role based in Northwich.
• Opportunity to work within the industrial and manufacturing sector.

If you're interested in this role,