Senior Service Designer
We are MHCLG Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives.
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136,000+ live jobsOn-site in Manchester·Full-time·Added yesterday (last checked 11 Oct)
£37,623 a year
Gross, as stated in the ad.
About £2,550 a month after tax.
Full-time
Per the ad.
Work on-site in Manchester
No relocation package mentioned.
28.97% employer pension
Paid in by the employer, per the ad. The legal minimum is 3%.
Cycle to work scheme
Commuter benefits named in the ad.
We're looking for people who are interested in building a career in agile delivery management and who are motivated by helping teams work together to achieve meaningful outcomes. You may have worked in an agile software team before, or be a people-focused project manager with transferrable skills, or simply have helped people work together to achieve a difficult outcome.
£37,623
The salary for this role is £37,623 (National).
For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable. More information can be found in our 'Things you need to know' section further down on this page.
A Civil Service Pension with an employer contribution of 28.97%
Alongside your salary of £37,623, Ministry of Housing, Communities and Local Government contributes £10,899 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
At MHCLG we offer many benefits that range from tailored career pathways and flexible working to MyLifestyle Childcare Voucher and Cycle to Work Schemes. For more information, please click here.
Please note that MHCLG does not offer visa sponsorship. Applicants will need a valid visa that allows them to work in the UK for the duration of their employment.
This job is broadly open to the following groups:
Further information on nationality requirements (opens in a new window)
As an Associate Delivery Manager, you'll help teams turn ideas and plans into working digital services. You'll work alongside an experienced Delivery Manager or Senior Delivery Manager, learning how to create the conditions for a team to work effectively, manage competing priorities and overcome challenges that could affect delivery.
You'll play an important role in bringing people together, making progress visible and helping teams continuously improve. Through practical experience, coaching, mentoring and working alongside experienced delivery professionals, you'll build the skills and confidence to take on increasing responsibility as your career develops.
The role provides an entry route into the delivery management profession and gives you the opportunity to learn from a supportive delivery community while contributing to work that has a clear purpose and impact.
Find out more about our Digital teams and what they are working on through our MHCLG Digital blog. Our newly published Principles of Delivery are particularly relevant to this role.
Fixed term
23 months
Full-time
Manchester
483035
Higher Executive Officer
5
Apply before 11:55 pm on Sunday 11th October 2026
Application and Selection
The application process will be split into 2 stages, testing the following Success Profiles:
Ability, Behaviours, Experience, Technical
Please ensure your CV does not contain any personally identifiable information.
Note: We do not consider direct CV applications. All applications must be submitted via the provided application link.
Stage 1: Sift (CV)
Experience: Your CV will be assessed against the criteria in the job description and person specification.
Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.
In the event that we receive a large number of applications, we may conduct an initial sift using the lead sift questions listed in the advert. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to interview.
Experience: Tell us about a time when you brought together people with different perspectives, roles or priorities to work towards a shared outcome. (250 words)
Experience: Tell us about a time when you identified a problem or risk that was affecting delivery of a project or service, and how you helped a team overcome it. (250 words)
Stage 2: Interview
If there are a large number of high scoring applicants we may need to introduce a 15 minute remote interview prior to the assessment centre taking place. If that is the case the success profiles tested will be:
Sifting is envisaged to take place the week commencing 12th October 2026.
Interviews will be held in November in Manchester and will be in person. Further details will be provided on invitation to interview.
Find out everything you need to know before applying here..
What you need to know before applying.
You must review the following information from the MHCLG Career's Site before submitting your application. This step is essential to ensure your eligibility for the role and that your application is completed correctly.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Digital, Data & Information Directorate
Digital
Build your digital career with us in Manchester - Technology has an important role to play in how government delivers services and supports communities. As part of our Digital, Data and Information Directorate, you'll have the opportunity to help teams turn ideas into digital services that make a real difference to people's lives.
Based in Manchester, you'll join a multidisciplinary digital team and work alongside experienced delivery managers, developers, designers, user researchers and other specialists. You'll help bring people together around a shared goal, support teams to work effectively and help turn plans into outcomes for users.
Our work supports a wide range of people, from citizens and Local Authority colleagues to people working across MHCLG. From large-scale grant programmes and data and analytics to refugee resettlement, the services we support contribute to some of the department's most important work.
As the department's central digital function, we provide the technology, platforms and infrastructure that enable teams across MHCLG to deliver their work. You'll work with colleagues from different backgrounds and areas of expertise, gaining practical experience while developing your delivery management skills and building your career in digital.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
National Office: BPSS
Feedback will only be provided if you attend an interview or assessment.
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
If you are unsure about any part of the process or require additional information about the post to enable you to progress your application, you should speak to the Resourcing team - Recruitment@communities.gov.uk. Candidates can appeal at any stage of the recruitment process if they believe there has been:
a procedural irregularity
an infringement of the Civil Service equal opportunities policy
exceptional circumstances which were not notified to the interview panel which might have affected performance on the day.
It is important to note that these are appeals about the process not the decision. In the first instance, an appeal should be directed to the MHCLG Resourcing Hub at Recruitment@communities.gov.uk.
If the MHCLG Resourcing Hub is unable to satisfactorily resolve your complaint, you may contact put your complaint in writing to the Civil Service Commission, Room G8,1 Horse Guards Road, London, SW1A 2HQ or by email to: info@csc.gov.uk
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