Housekeeping Coordinator

On-site in London·Added 7 days ago (last checked 6 Oct)

Marriott International

333 open roles

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Overview

Requirements

Work on-site in London
No relocation package mentioned.

Skills

The role

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

As Housekeeping Coordinator, you will play a central role in orchestrating the daily operations of the Housekeeping department. You will act as the communication hub between teams, ensuring that room status, task allocation and operational priorities are managed efficiently. This role is ideal for a highly organised individual with strong attention to detail and a passion for supporting seamless hotel operations behind the scenes.

What you'll do

Run daily room reports, verify room status and identify discrepancies
Coordinate room assignments, prioritising cleaning schedules based on operational needs
Update the status of departing guest rooms and ensure timely turnover
Document and resolve discrepancies in collaboration with the Front Office team
Prepare and distribute daily room assignments to Housekeeping associates
Ensure vacant dirty rooms are cleaned within required timelines, assigning rush rooms as needed
Act as a liaison between Housekeeping, Engineering, Front Office and Laundry departments
Track and communicate daily operational updates, ensuring clear handover between shifts
Complete and maintain all housekeeping documentation accurately
Support Housekeeping management in coordinating day‑to‑day departmental activities
Respond to guest requests and operational queries promptly and professionally
Ensure compliance with company policies, safety procedures and quality standards
Maintain confidentiality of information and uphold professional standards at all times

Core Competencies

We are seeking a detail‑oriented and efficient professional who thrives in a fast‑paced environment. You will demonstrate strong coordination abilities and a proactive approach to ensuring smooth operations. You should have:

Previous experience in housekeeping or hotel operations, ideally within a luxury environment
Strong organisational and multitasking skills
Excellent attention to detail and accuracy
Ability to manage priorities and work under pressure
Good communication and interpersonal skills
Proficiency in computer systems and hotel management software (advantageous)
A collaborative mindset with the ability to work across departments
Professional presentation and a strong sense of responsibility

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

Competitive salary designed to recognise excellence
Workplace pension
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide

Career Development

Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes
Continuous learning through structured programmes
Premium e-learning platform access
Be part of an exclusive pre-opening experience shaping the future of the property

Wellbeing Support

Employee Assistance Programme
Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
Food & Beverage discounts across Marriott properties
Year-round wellbeing initiatives and wellness activities

Recognition & Appreciation

Award programmes celebrating exceptional performance
The Astor Awards
Distinctive Moments celebration
Long service awards
Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
Vibrant social calendar with team events and engagement activities

Hiring process

3 steps2 interviewsa task to do

Application
Phone screen
With a Talent Acquisition · Phone call
An initial conversation about the role and your job history to determine fit.
Interviews
One or several behavioural interviews, by phone, video or in person depending on the opportunity.
Assessment
Not every role
Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.
Final review and offer · With a hiring manager

Interview questions are behavioural, about your specific experience.
Prepare your own questions: candidates are interviewing Marriott too.

About Marriott International

Industry: Hospitality
Founded: 1927
Employees: 100,000+
Headquarters: Bethesda, USA
Website: careers.marriott.com

In their own words

About the company & team

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional information

*Terms and Conditions Apply

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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