Guest Experience Expert (Front Office)
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The Courtyard by Marriott, Exeter Sandy Park, The Hotel opened in 2022 and is uniquely positioned next to the Exeter Chiefs Rugby Stadium with 250 bedrooms. Whether you are a rugby fan or not - this is destination for talent spotting
The View; A completely unique roof top restaurant & bar venue offering locally sourced fresh produce in Exeter. Distinctly visible from far distances and is synonymous with the service experience provided, it features elegant and spacious seating in a contemporary design.
Kitchen & Bistro; Located on our 3rd floor, this more relaxed dining option caterers for the business guests all day and offers simple dishes using the best local ingredients Devon has offer.
As well as our 2 culinary offerings, we cater for meetings and events whilst hosting elite sports teams, along with bespoke celebrations.
Salary from £36,000 - £40,000 per Annum
£1,000 Joining bonus after 6 months Completion in the role
We are looking for an experienced and enthusiastic Conference & Banqueting Sous Chef to take a key leadership role within our kitchen operation.
The Sous Chef will lead the delivery of our conference and banqueting food operation while supporting the effective day-to-day management of the wider kitchen. The role also has responsibility for our Bistro casual dining offer and oversight of the breakfast chef team, ensuring consistently high standards of food quality, presentation, service, hygiene and organisation across each area.
This is a hands-on position for a chef who enjoys leading a team, working across different styles of service and maintaining excellent standards during both busy events and everyday dining.
Key Responsibilities Conference & Banqueting
Bistro Casual Dining
Breakfast Operation
Kitchen Leadership
Stock, Cost & Waste Management
About You
You will be an experienced chef who is comfortable moving between high-volume events, casual dining and breakfast operations. You will combine strong culinary standards with excellent organisation and a practical, supportive approach to leadership.
You will ideally have:
What Success Looks Like
Success in this role means that conference and banqueting events are delivered smoothly and on time, Bistro guests receive consistently good food, breakfast starts every guest's day well, and the kitchen team knows exactly what is expected of them.
Most importantly, the Sous Chef will help create a kitchen that is well organised, commercially aware and enjoyable to work in, while maintaining high standards across every food service.
The Person We're Looking For
You don't just enjoy cooking great food. You enjoy making a kitchen work well.
You'll be someone who can plan ahead for a busy function, support a chef through a challenging service, check that breakfast is running smoothly and still have an eye on tomorrow's preparation. You'll be approachable and supportive, but equally comfortable setting clear expectations when standards need attention.
This is an excellent opportunity for a strong operational chef who wants to take greater ownership of a varied food operation and continue developing their kitchen leadership experience.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
Application
Phone screen
With a Talent Acquisition · Phone call
An initial conversation about the role and your job history to determine fit.
Interviews
One or several behavioural interviews, by phone, video or in person depending on the opportunity.
Assessment
Not every role
Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.
Final review and offer · With a hiring manager
Marriott International · EX2 7NN
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