Receptionist/Admin Clerk in Manchester

New opportunities have arisen for an individual to join our team here at Manchester Foundation Trust.

We are looking for an enthusiastic, committed, dynamic individual to join our Team in the Cardiology  Department at Manchester Royal Infirmary/Trafford General Hosdpital who will  provide administrative and reception support to cover the maternity leave of the existing post holder.

Our mission is to improve the health/quality of life for our patients by building an organisation that develops and invests in the individuals that work here and this can only be achieved with the recruitment of the right people.

Any Enquires are welcomed and if you wish to arrange an informal visit of the department do not hesitate to contact us

Sorting and distribution of mail.

General clerical duties e.g. sorting, filing, photocopying etc.

 Dealing promptly with routine enquiries from staff and patients both on the telephone and in person, giving non-clinical advice, both orally and in writing, and communicating appropriately thereafter.

Reception duties meeting patients and visitors to the department/unit. 

Some diary management for personnel or area.

Assisting with the introduction of new staff to office procedures and the use of office equipment.

Data entry and the updating of spreadsheets.

Use of patient related hospital computer systems e.g. making appointments, listing patients for procedures, recording data. 

Following  Trust and departmental  Standard Operation Procedure (SOP’s). 

Take part in departmental audits as and when required. 

Complying with the Data Protection Act and Caldicott Guidelines in relation to confidential data.

• General education to GCSE standard or equivalent experience
• Proven experience of working to deadlines
• Good oral and written communication skills
• Ability to prioritise competing tasks
• Organisational ability
• Keyboard skills
• Knowledge or a range of general office procedures
• Conscientious and hard-working
• Tactful and diplomatic
• Willingness to undertake training
• Flexible
• Team player

• ECDL / NVQ Word processing qualification
• Previous secretarial or clerical experience, preferably within a Healthcare setting
• Understanding of IT generally

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.