UK jobs. Bigger possibilities.

Matchday Premium Retail Assistant

On-site in Manchester·Added 20 days ago (last checked 4 Oct)

Overview

Job details

  • Fixed-term contract

    Per the ad.

Requirements

  • Work on-site in Manchester

    No relocation package mentioned.

Skills

Pay & benefits

Ready to Join Us? 
 
If this sounds like the perfect role for you, please submit your application.

The pay is £13.45 an hour, mainly working matchdays only. Matchdays will be 6 to 8 hour shifts. 

The role

The Role:

Manchester United is seeking customer-focused individuals to join our Matchday Premium Retail team at Old Trafford.
Key Responsibilities
As a Matchday Premium Retail Assistant, you will deliver an exceptional shopping experience for supporters visiting hospitality areas, executive suites and premium retail locations across the stadium. You will engage with Executive Members, hospitality guests and fans from around the world, providing personalised service, expert product knowledge and professional support throughout their visit.

This role is ideal for candidates with experience in premium retail, hospitality, events or customer service environments who take pride in delivering outstanding service and creating memorable experiences.
Skills & Expertise
What We're Looking For

• Previous experience in retail, hospitality, events or customer service.
• Excellent communication and interpersonal skills.
• A professional, confident and approachable manner.
• A passion for delivering premium customer experiences.
• Flexibility to work matchdays, evenings, weekends and major events.

Desirable

• Experience within premium retail or hospitality environments.
• Experience working with VIP, executive or hospitality guests.
• Additional language skills.

Hiring process

2 steps2 interviews
  1. Application · With Talent Team

  2. Video interview

    In your own time · Not every role

    Shortlisted candidates complete a pre-recorded video interview, answering in their own words and at a time that works for them, to showcase their CV and experience.

  3. In-person interview

    In person · Not every role

    A face-to-face interview explores skills, experience and knowledge further, and how the candidate aligns with the role and the club's values and behaviours.

  4. Background and reference checks

  • Some roles include an additional task or presentation specific to the position, and some add a follow-up interview with further team members.
  • Candidates can request adjustments to help them perform at their best during the recruitment process.

About Manchester United

Industry
Football
Founded
1878
Headquarters
Manchester, UK
Website
manutd.com
All open roles at Manchester United

Head of Software Engineering

Manchester United1w ago
ManchesterCycle to work

PGA U16s Sports Therapist

Manchester United2w ago
£18.77 an hourManchester

Academy Driver (Casual)

Manchester United2w ago
Manchester
ManchesterCycle to work

Partnerships Innovation Lead

Manchester United2w ago
ManchesterCycle to work

Pre Academy Lead

Manchester United3w ago
ManchesterCycle to work

Chef de Partie

Manchester United2w ago
Manchester

Academy Kit Supervisor

Manchester United3w ago
ManchesterCycle to work

Front of House Team Member

Manchester United2w ago
Manchester
See all 15 jobs