Education Services Administrator (Assessment Management)

Do you want to work for one of the UK's top three sustainable Universities?

Are you passionate about helping people and have an aptitude for customer service and communication?

See this exciting and rewarding opportunity to join Manchester Metropolitan University and become a valued member of the Assessment Management department!

We are recruiting an Education Services Administrator in the Assessment Management department.

Education Services Administrators are responsible for completing key foundational tasks, enabling the smooth functioning of the department. Administrators can work independently on tasks and occasionally work with colleagues across teams on projects, to achieve the wider goals of the department.

Specific tasks vary depending on teams but include general administrative duties, such as answering stakeholder enquiries and looking into student records and handling data by using the University systems.

Hana Lee, H.Lee@mmu.ac.uk, Service Development and Innovation Manager.

Assessment is at the heart of what a university does, and our department's purpose is to enable our students and colleagues to achieve their best by delivering sector-leading excellence and innovation in assessment management.

Consisting of seven teams, Assessment Management work in a positive environment which encourages the development of skills and professional growth. All roles are varied, but a brief flavour of the core work of each team is listed below.

Our colleagues in Assessment Management say below are the key traits to be a successful Education Services Administrator:

• 'Flexible, conscientious, responsible'
• 'Team player, good communication, problem solving'
• 'Ability to adapt, calm, focused'

For more detailed requirements of the role, please check the Person Specification attached to this job advert.

See what some of our team members had to say when asked what their favourite thing is about working in Assessment Management!

'The people are incredibly supportive!'

'The team are fantastic to work with and it's a very supportive environment with plenty of opportunities to learn and develop skills.'

'I love working with a friendly team, everyone is so supportive!'

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.

This vacancy is expected to attract a high volume of applications. Therefore, under the Disability Confident Scheme, only disabled people who apply under the scheme and best meet the essential criteria will be offered an interview.