Customer Services Assistant

More than a food store - we're part of your community

What if your next role could be about more than serving customers?

What if every shift gave you the chance to brighten someone's day, make a real difference in your local community and be part of something people genuinely rely on?

Here, you're not just serving customers; you're helping to create great experiences, support your community and make a difference every day.

At Lincolnshire Co-op, our Food Stores are at the heart of communities across Lincolnshire and the surrounding counties. From picking up everyday essentials to discovering local produce, our customers count on us for convenience, quality and a warm welcome. As a Customer Services Assistant, you'll be one of the friendly faces that makes that happen.

A role where every day is different

No two days are ever the same in our Food Stores, one moment you'll be helping a customer find the perfect product, the next you'll be replenishing shelves, promotional displays or keeping the store looking its very best.

Whether someone is doing their weekly shop, grabbing a lunchtime treat or simply stopping by for a quick chat, you'll help create a positive experience that keeps customers coming back. You'll become a trusted member of the team and a familiar face within the local community.

What you'll be doing

As a Customer Services Assistant, you'll:

• Looking after our customers with friendly, knowledgeable and efficient service, answering questions and responding positively to feedback and requests.
• Keeping the store running smoothly by operating checkouts and payment systems, replenishing and rotating stock and keeping displays and store standards looking their best.
• Supporting our in-store services, including bakery and food-to-go areas where required.
• Being part of the team and our community by working closely with colleagues, championing our Society values and supporting membership and community initiatives.

Why you'll love it

This is a role that's perfect for people who enjoy variety, love helping others and take pride in delivering excellent service. You'll be supported every step of the way with training, development opportunities and a team that genuinely cares about making a difference.

Because at Lincolnshire Co-op, we're not just serving customers, we're helping make life better in our communities.

INDMP