Night Duty Manager

On-site in London·Full-time·Added yesterday (last checked 10 Nov)

Leonardo Hotels

214 open roles

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Our summary

Work mode: On-site, London
Contract: Permanent, full-time hours

Skills

Pay & benefits

What you'll get

Some of the perks our Night Duty Manager could enjoy include:

Special rates on Leonardo Hotel rooms across the UK & Europe
Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
Talent referral scheme
Thank You Week: from ice cream trucks to yoga classes and lots in between!
Wellbeing Calendar
Ongoing job-related training programmes with clear paths for progression

The role

Be Yourself - Be a Bold Team Player - Be Leonardo
Once you're part of the team, you're part of the Leonardo community of over 55 hotels across the UK & Ireland!

As a Night Manager and a Head of Department, you'll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll maintain positive guest engagement and keep team morale high whilst ensuring any issues are resolved. As a Head of Department, you'll be carrying out Duty Manager shifts and inspiring our vibrant teams to exceed our guests' expectations.

If you're our ideal Night Duty Manager, you will:

Be yourself!
Take responsibility for the safety and security of the hotel and our guests
Be a great motivator for your team: you'll be proactively working on training and developing plans to keep your team working effectively
Implement new ways to maximise guest experience and satisfaction
Bring your positive attitude to work with you every day: you'll be setting the tone for some of our guests' stays at welcome and/or departure!
Ensure that the hotel is sufficiently stocked throughout the night and ready for business every morning

About Leonardo Hotels

Leonardo Hotels is a major hotel group operating 315+ hotels with 56,000+ rooms across 137 destinations in 21 countries in Europe and Israel. Its brand family includes Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels, NYX Hotels by Leonardo, and Leonardo Limited Edition, alongside other Fattal Group brands such as Jurys Inn and Herods. The group positions itself around genuine hospitality, serving both business and leisure travellers with centrally located hotels, meetings and events facilities, and the AdvantageCLUB loyalty programme.

Founded: 1998

In their own words

About the company & team

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Night Duty Manager?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

All open roles at Leonardo Hotels