Customer Service and Access Officer
We are looking for an individual who has the skills, ability, attitude and motivation to deliver a high class, quality service, within our busy Corporate Premises.
UK jobs. Bigger possibilities.
136,000+ live jobsOn-site in Leicester·Part-time·Added 12 days ago (last checked 12 Oct)
38 open roles
Part-time
Per the ad.
Apply by Wednesday 14 October
The date the employer’s listing closes.
Work on-site in Leicester
No relocation package mentioned.
Part Time / 25 Hours Per Week / Term Time / Permanent
Join us to play a key role in ensuring children and vulnerable adults' wellbeing is at the heart of the work we do.
As a driver, your day begins at the depot where you are assigned your route and vehicle. Carrying out daily and weekly routine and safety checks, including fire precautions, you'll check your vehicle is in a fit and serviceable condition. You'll collect vulnerable passengers who have special needs and transport them between home & school, day centres & other establishments. You'll ensure their personal wellbeing in a safe & appropriate manner - making their daily journey a comfortable one.
Being flexible in your approach, you'll show a sensitivity towards the needs of vulnerable people. Having a caring attitude, you'll effectively communicate with service users, family members, school staff and passenger assistants to ensure not only the safety of your passengers but that they receive a high level of customer satisfaction.
Appointment is subject to an Enhanced DBS check and Full Diving Licence with D1 category. You'll be prepared to undertake DCPC.
You'll work from Monday to Friday 07.30 - 10.30 and 14.30 - 16.30 to complete both pickups and drop offs. This is term time only, 38 weeks a year. Based at Sulgrave Road, you'll drive across the city.
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains.
We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible.
For an informal discussion about this post, please contact Umesh at Umesh.Solanki@leicester.gov.uk
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