Accommodation Operations Manager

On-site in London·Full-time·Added 6 days ago (last checked 26 Oct)

Lancaster London

22 open roles

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Our summary

Work mode: On-site, London
Contract: Full-time
Closing date: Apply by Saturday 21 November
Commute: Cycle to work and season ticket loan

Skills

Opera Cloud

Pay & benefits

What you'll get

Some of our fabulous benefits you will enjoy as a Accommodation operation Manager are:

Pension scheme with company contributions
50% discount in all our restaurants and Spa's across our properties
Team member and Friends & Family rates across our properties
Extensive discounts on our benefits platform
Access to private medical insurance
Interest free season ticket loan
Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
Bike to work scheme
Complimentary laundry
Free meals on duty
Access to development plans, apprenticeships and world-class management development programmes including educational sponsorship
Recommend a Friend incentive
Opportunity to join our taskforces to contribute to the business focuses, community and environment
Employee recognition schemes and Social Committee events including gala dinners and much more!

The role

Join the team that Always Cares!

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Accommodation operation Manager at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

We are currently looking for a passionate Accommodation operation Manager , to join our Accommodation Services Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.

We are more concerned with what's in the glass, not whether its' half full or empty, so if you feel this Accommodation operation Manager role is for you, come and pour some happiness into yours by joining our award-winning family today!

What you'll do

As a passionate Accommodation operation Manager your main duties and expectations for the role will include:

Ensure that job tasks are correctly allocated and assigned to staff on duty in Unifocus for all the team members on duty.
To have a proficient working knowledge of Opera Cloud, Unifocus, and other supporting systems.
Understanding the financial implications of controlling staff levels and cost control.
Ensure the correct number of team members are present daily to cover operational needs
Ensure the department is efficiently run at all times, and especially on the weekend. Report absences according to the correct procedure.