Technical Specialist

Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection

• Deliver product training, in-services, workshops, and educational programmes for healthcare professionals.
• Maintain a strong understanding of electrophysiology fundamentals, clinical evidence, industry trends, and competitive technologies.
• Communicate product updates, clinical data, launch information, and best practices to customers and internal stakeholders.
• Coach and mentor less experienced colleagues on EP workflows, procedural support, and product knowledge.

MedTech Sales

Technical Sales - MedTech (Commission)

We are seeking a highly motivated The Technical Specialist (TS) to support the London South region within our Electrophysiology (EP) business.

The Technical Specialist (TS) is an established and productive field-based individual contributor responsible for driving clinical excellence and supporting the adoption of Johnson & Johnson MedTech Electrophysiology technologies, including the CARTO™ 3 Mapping System, ablation catheters, and associated EP solutions.

Working under moderate supervision, the Technical Specialist partners closely with physicians, electrophysiology lab staff, and commercial colleagues to deliver best-in-class clinical support, customer education, and procedural expertise. The role plays a critical part in helping customers improve patient outcomes while supporting the organisation's overall technical, clinical, and commercial strategy.

The Technical Specialist applies practical electrophysiology and product knowledge to implement customer-focused initiatives, accelerate technology adoption, and contribute to sustainable business growth within the assigned territory.

This role is eligible for sales incentives and commission programmes.

• Provide expert clinical and technical support during electrophysiology procedures using the CARTO™ Mapping System and associated technologies.
• Support mapping, navigation, and ablation procedures across a broad range of arrhythmias, including AF, SVT, AT, VT, and emerging technologies.
• Deliver high-quality procedural support to ensure customer confidence, patient safety, and optimal clinical outcomes.
• Act as a trusted technical advisor to physicians, nurses, physiologists, and EP laboratory teams.
• Help establish and implement programmes and initiatives that drive adoption of CARTO™ technologies and support regional business objectives.
• Identify opportunities to increase utilisation of Johnson & Johnson technologies through customer education, procedural efficiencies, and clinical value creation.
• Contribute to account planning by providing technical expertise, customer insights, competitive intelligence, and procedural feedback.
• Support new product launches and market development initiatives to accelerate penetration of innovative technologies.
• Document and maintain customer account information and sales-related activities within company systems.
• Support reporting and analysis to monitor account activity, customer engagement, and technology adoption.
• Collaborate closely with Sales Specialists, Regional Sales Managers, Clinical Leaders, and cross-functional partners to achieve business objectives.
• Manage territory coverage effectively while maintaining a high level of customer-facing activity.

Professional

London, United Kingdom

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

• Demonstrate Johnson & Johnson Credo values and Leadership Imperatives in all interactions.
• Foster collaboration, accountability, innovation, and customer-centric decision-making.
• Ensure compliance with all Healthcare Compliance, Quality, and business policies.

Be part of the next frontier in electrophysiology. Transform patient outcomes. Lead innovation.