Stakeholder Engagement Officer

Purpose of post

The post-holder will be an integral part of the Stakeholder Engagement team within the Commercial and Procurement Directorate.

Reporting to the Stakeholder Engagement Manager, the Stakeholder Engagement Officer will produce communication issued for procurement related activity across the Welsh Government. This includes external and internal communications such as the production of bilingual newsletters, stakeholder publications, internet and intranet pages, e-bulletins, social media content, films, and events.

The post holder will have a broad responsibility for delivering key aspects of a wider Communications plan to improve stakeholder Engagement and Customer service.

The role will involve working to tight deadlines and some travel around Wales.

Key tasks

• To support the Stakeholder Engagement Team in delivering the Directorate engagement and communications strategy to internal and external stakeholders.
• To support the planning, delivery and evaluation of communications, marketing and stakeholder engagement activity.
• Manage and update digital communication channels, including websites and social media, drafting high-quality content and ensuring information is accurate, engaging and up to date.
• To assist in the production of a range of communication materials and support the delivery of key messages through newsletters, brochures, presentations, workshops and other engagement activity..
• To support the delivery of stakeholder events, meetings and webinars, including planning, logistics, communications and stakeholder engagement.
• To assist the Stakeholder Engagement Manager in monitoring the media for references to the Welsh Government Procurement Delivery Team (WGPD), Welsh public sector procurement and any other mention of public sector procurement;
• To maintain and update the frequently asked questions relating to the Commercial and Procurement Directorate;
• To ensure communications comply with government communication policies, quality standards and best practice.
• Deputise for Stakeholder Engagement Manager as required;
• The Stakeholder Engagement Team within CPD, including this post, may be required to provide communications and events support to the Chief Operating Officer at times.
• Undertake administrative tasks relating to communications and stakeholder management activity

Development opportunities

The post offers a high-profile opportunity to provide communications support across the Commercial Procurement Directorate. This is a demanding and rewarding role in an area where successful communication skills and stakeholder engagement is essential.

The post also provides the opportunity to work with many different individuals and bodies across Wales, while also gaining an understanding of how the Welsh Government operates.

Other vacancy related information

In the event of a large number of applications, an initial sift will be conducted against the lead assessment criterion: Communicating and influencing.

Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months

Smart Working

We support Smart Working: a flexible, inclusive and safe approach that balances organisational needs with individual wellbeing. Most colleagues are expected to spend at least 40% of their working time in the office (around two days a week, pro-rated for part-time colleagues) to support collaboration, connection and delivery. Some roles may require more office-based attendance, up to 100%. Where the role allows, the remainder of the week may be spent working from home or other locations, subject to business needs. We recognise that some colleagues may require workplace adjustments or alternative working arrangements, and these will be considered in line with individual circumstances and organisational policies.

Smart Working is supported through regular conversations with managers, Team Charters and agreed working arrangements that help teams work effectively across office, remote and blended environments.