Client Services Manager (Grid Connections ICP)

We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job - you're starting a career with real support behind it.

24 annual leave plus bank holidays with the option to buy more

Group Personal Pension Plan

Career development & progression with the opportunity to earn professional qualifications

24/7 access to a virtual GP and Mental health support & counselling services

Cycle to Work scheme

Discount club - supermarkets, phone bills, gyms & more

Life assurance cover

Enhanced Maternity Pay

Long service recognition

Active local social committees

Regular social events

Paid volunteering opportunities in your community

We have an exciting new opportunity to join our growing Sales Team within our Grid Connections ICP Division.

The Client Services Manager is responsible for driving growth within Ipsum 11kV ICP Division by identifying, developing, and securing new business opportunities across social housing, industrial and commercial (I&C), and EV infrastructure sectors. The role focuses on expanding Ipsum market presence, building and maintaining strong client relationships, and ensuring revenue and margin targets are achieved in line with the company's strategic objectives. You'll join a close-knit, ambitious sales team backed by the scale of Ipsum Group, with the freedom to hunt new business and the support around you to win it.

Proactively hunt for, identify and secure new business opportunities across EV charging, industrial and commercial (I&C), retail, residential, high rise and public sector clients, as well as consultants.

Build and maintain strong relationships with clients, consultants, IDNOs, and DNOs, ensuring Ipsum is seen as a trusted, knowledgeable partner.

Develop a clear and accurate sales pipeline through CRM, tracking opportunities from enquiry through to contract award, and follow up quotes to drive conversion.

Work closely with estimating, design, and delivery teams to prepare professional, commercially sound proposals that meet client needs.

Monitor competitor activity, market conditions, and IDNO incentives to position Ipsum effectively and maximise win rates.

Partner with design, operations, and commercial teams to ensure handovers are clear and clients experience a smooth transition from tender to delivery.

Deliver accurate sales forecasts and contribute to divisional budget planning.

Represent Ipsum at client meetings, networking events, and industry conferences to promote capability and build presence in target sectors.

Support the development of sales processes, marketing materials, and systems to improve efficiency, and use LinkedIn and marketing campaigns to build your own presence and leads.

Be part of a collaborative team culture, sharing wins, pipeline updates and ideas at our weekly sales review.

Location: Remote with occasional travel to Manchester / Warrington / Wakefield

Employment type: Full time

Working Hours: Monday to Friday, 8.30am to 5pm

About the role...