Assistant Conference and Banqueting Manager

Aim of the Assistant Conference and Banqueting Manager role

To assist the Conference & Banqueting Manager, take responsibility for allocated areas in Conference & Banqueting and maximise customer satisfaction throughout, following planned requests as described by events road sheet, anticipating extra guest requests, responding to special requests positively.

Key Assistant Conference and Banqueting Manager responsibilities:

• To be confident in following and completing any instructions given to you by your Conference & Banqueting Manager or any senior member of staff.
• To take pride and ensure Food & Beverage will be served by Hotel Standards and in the required time according to the function sheet.
• To effectively manage your time and productivity whilst at work.
• To prepare appropriate mise-en-place, as polishing silverware, glasses and chinaware. Showing passion and pride in your work.
• To set up conference room, as instructed by management and function sheet
• To have pride in achieving and keeping a high Standard of personal hygiene and appearance.
• To attend briefings and departmental meetings.
• Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
• To show flexibility and understanding teamwork, whilst carrying out additional tasks as instructed and by reasonable request from the leadership team.
• Adhere to all policies and procedures as outlined by the hotel.
• All staff should be confident in understanding and executing the company's policies and procedures with respect to privacy, confidentiality and data protection.

Assistant Conference & Banqueting Manager -

• Previous C&B experience in a 5 star background is desirable
• Experience in working high volume events is essential
• Thrive off working in a fast paced, ever changing environment
• Charisma, personable and can-do-attitude
• Excel in building rapport with guests and team members alike

What's in it for you?

• £27,540 per annum
• £8,100 non contractual TRONC
• Meals included on duty
• Accommodation available if required
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more