Accounts Receivable Senior Team Member

Accounts Receivable Senior Team Member

Salary DOE plus up to 10% annual bonus

ScottishPower HQ, Glasgow

Permanent / Full Time / Hybrid Working

Help us create a better future, quicker!

ScottishPower, part of the Iberdrola Group, is helping to power a cleaner, smarter energy future. Our Global Business Services (GBS) organisation plays a critical role in enabling that ambition by simplifying how work gets done and delivering efficient, scalable services across the business.

We are looking for people who enjoy improving processes, delivering change and making a real impact. If you are motivated by transformation, collaboration and the opportunity to shape how services evolve, this role offers the chance to build a meaningful career in a forward‑looking organisation.

About the role

As a senior member of the Accounts Receivable team, you will be responsible for processing receivables activities while acting as a key liaison between Global Business Service team, Digital Transformation teams and business stakeholders.

You will oversee automated AR processes, monitor robotic outputs, resolve exceptions, identify improvement opportunities, and ensure processes continue to deliver operational excellence. This role is ideal for someone who enjoys combining finance expertise with technology and process improvement.

What you'll be doing

Account Receivable Operations

• Review and Approval of sales invoices & contracts. Creation and maintenance of debtor records.

• Perform account reconciliations and ensure accurate maintenance of customer ledgers.

• Ensure compliance with financial controls, regulatory requirements, and company policies

Automation & RPA management

• Monitor and manage Accounts Receivable robotic processes and automated workflows.

• Review and resolve exceptions generated by RPA solutions.

• Investigate root causes of automation failures and coordinate remediation activities.

• Act as a business subject matter expert for AR automation initiatives.

• Work closely with Digital, IT, and Transformation teams to optimise automated processes.

• Support testing, validation, and implementation of new RPA solutions.

Continuous Improvement

• Support Lean and continuous improvement initiatives.

• Develop and maintain process documentation, standard operating procedures, and training materials.

• Participate in transformation projects and business change initiatives.

Key skills & Experience

• Experience within Accounts Receivable / Order-to-Cash & Global Business Service environments.

• Strong understanding of collections, cash allocation, reconciliations, dispute management, and customer account maintenance.

• Experience working with automated finance processes or robotic process automation solutions.

• Strong analytical and problem-solving capabilities.

• Experience managing exceptions and investigating process failures.

• Excellent stakeholder management and communication skills.

• Advanced Microsoft Excel skills.

• Experience using ERP systems such as SAP.

• Ability to manage supplier/customer expectations and resolve conflict.

Minimum Criteria

• Previous Experience of working in an Accounts Receivable team

• Expert in problem solving and process design

• Proven project management experience

• Highly developed analytical skills

• Highly developed stakeholder management and communication skills

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:

• 36 days annual leave

• Holiday purchase - perfect your work/life balance with extra annual leave

• Share Incentive Plan and Sharesave Scheme

• Payroll giving and charity matched funding

• Technology Vouchers - save more and spread the cost of your technology purposes

• Count us in - pledge to reduce carbon emissions and help fight climate change

• Electric Vehicle Schemes - to help you transition to green/clean driving

• Cycle to Work scheme and public transport season ticket loans

• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments

• Life Assurance (4x salary)

• Access to Savesmart financial wellbeing support

• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below

October-21-2026