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Field Operations Manager- UK North Sea

Hybrid in Didsbury·Added 3 days ago (last checked 30 Oct)

Honeywell

44 open roles

Our summary

Work mode
Hybrid, Didsbury

Skills

Requirements

What we're looking for

  • Hands-on experience with industrial and process automation technologies, including Distributed Control Systems (DCS).
  • Bachelor's degree in Electronics Engineering, Automation, Computer Science, or a related technical discipline, or equivalent relevant experience.
  • Proven experience in workforce planning and management, including resource allocation and field-service capacity planning.
  • Strong customer relationship management skills, with experience engaging customers and key stakeholders in operational or technical environments.
  • Ability to communicate complex technical solutions clearly and confidently to both technical and non-technical audiences.

Pay & benefits

What you'll get

  • Competitive salary and performance-based incentives.
  • Competitive salary and Medical, Vision, Dental, Mental Health, Paid Vacation, Career Growth and Professional Development
  • Comprehensive benefits package, including health insurance, retirement savings plan, and employee assistance program
  • Opportunities for professional development and career advancement.
  • A dynamic and inclusive work environment that fosters innovation and growth.
  • A culture that fosters inclusion, diversity, and innovation in an international work environment
  • Market specific training and ongoing personal development.
  • Experienced leaders to support your professional development

The role

As a Sr Cust Supp Mgt Professional here at Honeywell, you will lead global IT support operations, define strategies for world-class service, and drive innovation to enhance customer experience.

What you'll do

  • Develop strong trust relationships with key customer contacts.
  • Work with Contract Managers to plan and schedule labour resources to meet the needs of customers aligned to their contract entitlements.
  • As needed, directly contact customers to schedule FSS contract or SPOT activities to ensure customer availability.
  • Understand the Customer base, identify FSS skills gaps and drive competencies to support future needs.
  • Provide exceptional support to customers and resolve any issues or concerns
  • Ensure that all HSE requirements for customer sites are thoroughly documented, regularly updated, and communicated to stakeholders prior to any FSS site visit.
  • Ensure operational excellence and adherence to quality standards as per Honeywell Accelerator AMS GDM.
  • Ensure effective work execution, planning, and competency of the teams in their territory.
  • Work with labour resource pools such as GES, Contractors and other LOBs to support field activities ensuring compliance to local laws, HSE compliance and correct documentation as required.
  • Ensure labor SIOP reporting and planning is maintained to optimize labor resourcing including driving the quarterly SIOP MOS for your area of responsibility.

About Honeywell

Industry
Industrial Technology

In their own words

Additional information

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

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