UK jobs. Bigger possibilities.
136,000+ live jobsOn-site in : Swansea·Added yesterday (last checked 11 Oct)
17 open roles
£56,587 a year
Gross, as stated in the ad.
About £3,610 a month after tax.
Apply by Sunday 18 October
The date the employer’s listing closes.
Work on-site in : Swansea
No relocation package mentioned.
28.97% employer pension
Paid in by the employer, per the ad. The legal minimum is 3%.
To be successful in this role, you will need to demonstrate the following throughout the recruitment process.
HMLR expect everyone to spend at least 60% of their working time in the office.
Please see the attached job description and candidate pack.
£56,587
(Croydon £61,447)
A Civil Service Pension with an employer contribution of 28.97%
Alongside your salary of £56,587, HM Land Registry contributes £16,393 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
#WeAreHMLR
At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.
We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.
You can find more information on our rewards package on our website.
Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa.
You must ensure you have the appropriate right to work in the UK before applying.
Administration / Corporate Support
Contact Centre
Senior leadership
We have a great opportunity for 2 Customer Services Delivery & Performance Leads to join our team. This is a vital role in providing visible strategic and operational leadership across a multi-channel customer service operation, delivering excellent customer outcomes, consistent service standards and strong business performance in line with HM Land Registry's Strategy.
In this role you will lead high-performing, customer focused teams across multiple sites and channels. You will create a culture of accountability, engagement, continuous improvement and evidence-led decision making, where leaders use live operational data, customer insight and colleague feedback to improve productivity, quality, accessibility and customer experience.
A key part of the role will be helping teams strengthen operational focus and consistency. You will use performance reporting, workforce planning, forecasting and customer insight to identify risks, respond to changing demand and ensure resources are deployed effectively. You will work with other leaders to reduce unnecessary variation, share best practice and make sure service improvements are embedded into day-to-day operations.
You will also support the successful delivery of change by ensuring project outcomes, expected benefits and new ways of working are understood, adopted and sustained. Through inclusive leadership, coaching and constructive challenge, you will build leadership capability and create the conditions for people and teams to perform well in a changing environment.
Permanent
Flexible working, Full-time, Part-time
Birkenhead, North West England, CH41 6DU : Durham, North East England, DH1 5TR : Plymouth, South West England, PL6 5WS : Swansea, Wales, SA7 9FQ
483781
Senior Executive Officer
2
We'll assess you against these technical skills during the selection process:
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
This job is broadly open to the following groups:
Further information on nationality requirements (opens in a new window)
Apply before 11:55 pm on Sunday 18th October 2026
This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills.
Please complete your CV to include your work history. We will be scoring your CV against the following essential technical and experience criteria:
Then complete the technical question (in no more than 250 words):
Complete the Personal Statement section (in no more than 500 words), please demonstrate:
Please review your application form before clicking 'submit' - once you have submitted, you will not be able to amend your application.
Ensure your application form is received by the closing date for receipt of applications -this is 23:55 on the advertised date.
The sift will take place shortly after the closing date.
In case of a high volume of applications, we will complete a pre-sift on your CV. Then we will complete a second pre-sift on the technical question:
If successful at shortlisting stage, you will be invited to attend a face to face, blended interview and deliver a pre-prepared presentation. The interviews will be held in our Nottingham office.
The blended interview will test the essential experience listed in the Job Description, as well as the strengths associated with the role, details will be provided on invitation to interview.
We want to hear your first, unrehearsed, natural response to strength questions, and so we don't advertise which strengths are being tested. The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.
We expect interviews to take place during the week commencing 9th November 2026.
Candidates can refer to notes within their interview, but they should be used as a prompt only.
HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people.
If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.
HMLR - Service Delivery
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
You can find more information on how we use your personal data on our website
Feedback will only be provided if you attend an interview or assessment.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction..
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email hrresourcingteam2@landregistry.gov.uk in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: http://civilservicecommission.independent.gov.uk/making-complaint/
or browse Mid-level·Civil Service & Government·Government Administration
Digital Information Technology Senior leadership HM Land Registry is looking for an outstanding technology leader to join us as Deputy Director of Technology Services.
HM Land Registry sits at the heart of the property market in England and Wales.
HM Land Registry sits at the heart of the property market in England and Wales.
Legal Services It is an exciting time for HM Land Registry as we continue a major transformation programme.
We are looking for an Assistant Procurement Manager to join HM Land Registry's Finance and Business Services Directorate.
HM Land Registry's services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion.
Join HM Land Registry and help us deliver one of the UK's most significant digital transformation programmes.
We are looking for a Data & MI Analyst to join the Customer Service Group (CSG) Resource Planning function.
Are you an experienced finance professional with a passion for financial accounting, continuous improvement and developing others?
Risk Management Help shape better decisions and strengthen risk management across HM Land Registry.
Digital Information Technology It is an exciting time to be joining HM Land Registry (HMLR) as we continue to deliver the ambition set out in our Business Strategy through our transformation…
Commercial Procurement and Contracts Management Join HM Land Registry as a Senior Procurement Manager and play a key role in delivering expert commercial and contract advice that supports the…
