Team Leader

• Ability to lead and develop others to have the skills, confidence and experience to thrive in their role.
• Strong organisational skills to prioritise, plan, allocate and manage work to deliver outstanding service.
• Excellent communication skills. Able to establish and maintain trusted relationships with a wide range of internal and external stakeholders.
• Able to manage difficult and challenging situations and resolve problems swiftly and professionally.
• Confident in analysing data to make informed decisions to improve and maintain performance.
• Ability to use IT and learn new systems.

£33,551 - £35,564

A Civil Service Pension with an employer contribution of 28.97%

Alongside your salary of £33,551, HM Courts and Tribunals Service contributes £9,719 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

Our HMCTS Leadership Development offer will build your confidence and capability as a leader. From bite-sized learning and interactive workshops to deeper insights through our Accountability & Decision-Making framework, we'll equip you to lead with impact, inspire your teams, and drive performance across the organisation.

If you are interested in developing your career in a role with real purpose, apply today.

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service.

You can

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Please refer to Job Description

• 1 x Highbury Magistrates' Court

Proud to serve. Proud to keep justice going.

Our Team Leaders play a critical role in helping deliver justice and this role will enable you to demonstrate and develop your leadership skills. You will be responsible for making sure your team deliver business objectives through providing excellent administrative support and customer service to service users, judiciary and management.

The role of a manager is at the heart of HMCTS operations, shaped by the Civil Service Line Management Standards. It's rewarding, challenging, and essential to our success. We're looking for managers who can drive strong performance, manage attendance effectively, and champion reward and recognition.

Please refer to the role profile attachment to understand more about this key leadership position.

Permanent

Full-time

Standard full time working hours are 37 hours per week. This is a business-critical role requiring full time hours.

Saturday working You will be required to work the following shift pattern, to include Saturdays and/or Public Holidays as follows: 5 days over a 6 day working week.

These positions are based at Croydon Magistrates, Croydon, CR9 3NG. CTS Willesden Magistrates Court, NW10 2DZ. Highbury Corner Magistrates, London, N7 8JA.

• 1 x Willesden Magistrates' Court (travel required to Ealing Magistrates' Court & Uxbridge Magistrates' Court)
• 1 x Croydon Magistrates' Court

You will be based in Highbury Magistrates' Court, Willesden Magistrates' Court (travel required to Ealing Magistrates' Court & Uxbridge Magistrates' Court) or Croydon Magistrates' Court. Leading your team, you will provide outstanding service to all our users, delivering on your area of work against local, regional and national priorities. As an effective Team Leader, you recognise the importance of the team's overall wellbeing and can motivate them to succeed; creating a sense of purpose, recognising successes and managing performance to deliver results and achieve business outcomes. You will be able to develop effective working relationships with key stakeholders, including the judiciary.

For the Willesden Magistrates' position, travel to Willesden, Uxbridge and Ealing Magistrates' Courts will be required in line with business needs.

Base locations and reserve lists for this campaign will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months.

Please only indicate preferences where you are prepared to work. If you are subsequently offered a role from the reserve list for a location preference indicated in your application and decline it, you will be removed from the reserve list for the vacancy, across all locational preferences

484275

Executive Officer

EO

Operational Delivery

3

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing

We'll assess you against these technical skills during the selection process:

• Tell us about a time you supported a team member who was struggling. What did you do and what was the result? (This question will be probed further at interview)
• Tell us about a time you supported a team member who was struggling. What did you do and what was the result?

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