Account Executive (Print)

Purpose of the job

Our Account Executives work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time.

You will be responsible for delivering excellent client service, reporting and project delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers - all in line with KPIs, SLAs and client brief / expectations. You'll play a pivotal role in client account success by providing administrative expertise and general support to ensure the smooth running of our activities.

Key responsibilities

Provide technical input and advice on various projects across our service range

Support the Client Engagement team in delivering exceptional service, building and maintaining a full understanding of HH Global's capabilities

Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured

Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA - recording activity and progress using the designated company tools

Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking + distributing various internal and client reports

Our current areas of service delivery to this Retail sector client include 2D / 3D Print, Point of Sale Materials (POSM) solutions, some Packaging and Door Drop mail services.

This role operates on a blended basis between the local HH Global office, client / vendor site(s) and home as necessary.

Trusted by clients and colleagues as a reliable and proactive point of contact

Multiple projects, deadlines and priorities are managed effectively without compromising quality

Financial and administrative processes are completed accurately, supporting smooth business operations