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168,000+ live jobsSenior Commercial Analyst
Hybrid in Sheffield·Added 8 days ago (last checked 23 Oct)
Our summary
- Salary
- £50,000 - £60,000 a year
About £3,290 - £3,780 a month after tax.
- Work mode
- Hybrid, Sheffield
- Contract
- Permanent
- Experience
- 3+ years




Skills
Nice to have
Requirements
What we're looking for
- 3+ years' experience in a Data Analyst, BI Analyst, Commercial Analyst, Customer Analyst, or Product Analyst role
- Strong Power BI experience
- Strong SQL skills
- Experience building semantic models
- Experience working with dbt
- Experience within a SaaS, subscription, membership, or recurring-revenue environment
- Strong stakeholder management and communication skills
- Ability to translate analysis into actionable business recommendations
Nice to have
- Customer analytics experience
- Product analytics experience
- Marketing or CRM analytics exposure
- Customer retention and lifecycle analysis
- Experience with AI capabilities within Snowflake
- B2B subscription business experience
- Education or EdTech experience
- Government or public-sector datasets
- Exposure to predictive analytics or data science
Pay & benefits
What you'll get
- £50,000-£60,000
- Hybrid working (1 day per week in Sheffield)
- Travel expenses covered where applicable
- Strong progression opportunities
- Broad exposure to customer, product, and commercial analytics
The role
You'll sit within a small, collaborative Data & Insights team and act as the analytical link between Product, Marketing, Customer Success, and Commercial teams.
This role is all about understanding:
- How customers discover and engage with products
- What drives conversion and retention
- Which content and services create the most value
- How customer behaviour changes throughout the lifecycle
- Where opportunities exist to improve acquisition, engagement, and revenue
What you'll do
- Analyse customer journeys from awareness through to conversion and retention
- Understand product usage, content engagement, and customer behaviour
- Explore customer growth, churn, and lifecycle performance
- Identify opportunities to improve user engagement and conversion
- Work directly with senior stakeholders to answer key business questions
- Translate business requirements into analytical approaches and recommendations
- Support acquisition, retention, loyalty, and customer value initiatives
- Present findings in a clear and commercially meaningful way
- Build and enhance Power BI dashboards and reporting solutions
- Design and maintain semantic models
- Work with dbt and SQL to improve analytical capability
- Help evolve the organisation's analytics and self-service reporting environment
- Partner with Marketing, Product, Customer Success, and Commercial teams
- Work closely with Data Engineering colleagues to deliver scalable solutions
- Support strategic projects across customer acquisition, engagement, and retention
To Apply for this Job Click Here
Senior Commercial Analyst
£50,000-£60,000
Sheffield - Hybrid (1 day per week onsite)
Travel expenses covered where applicable
I'm hiring a Senior Commercial Analyst for a fast-growing subscription business in the education sector, helping shape how the organisation uses customer, product, and commercial data to drive acquisition, engagement, retention, and growth.
This is a great opportunity for someone who enjoys combining customer analytics, product analytics, BI, and commercial insight in a highly visible role with direct exposure to senior stakeholders, including the CMO.
The role
The role combines stakeholder management, analytics, data modelling, dashboarding, and commercial insight.
Why join?
- Fast-growing business with a highly engaged customer base
- Direct exposure to senior decision-makers
- Opportunity to influence product, customer, and commercial strategy
- Broad role spanning customer, product, marketing, and commercial analytics
- Small team environment with genuine ownership and visibility
- Strong opportunity to shape how data is used across the organisation
Hiring process
Stage 1: Initial interview with the hiring manager
Stage 2: Analytics / presentation exercise
Stage 3: Team competency interview
Stage 4: Final sign-off with senior leadership
This role would be ideal for someone currently working as a:
- Senior Commercial Analyst
- Customer Insight Analyst
- Customer Analyst
- Product Analyst
- Senior BI Analyst
- Customer Analytics Analyst
who wants a broader role with more stakeholder engagement, commercial influence, and ownership.
About Harnham
- Industry
- Staffing and Recruiting
In their own words
About the company & team
A rapidly growing SaaS-style subscription business providing professional development, training, webinars, and educational content to schools, trusts, universities, and international organisations.
The platform has a large and highly engaged user base, with strong retention rates and significant growth ambitions. As the business expands, they're looking to better understand customer behaviour, product engagement, and the drivers of acquisition and retention.
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