Head of Engineering Operations

• Salary of up to £85,000, dependent on experience
• Hybrid working, with around three days per week on site near London Heathrow
• Senior leadership role with ownership of delivery, process and customer relationships
• Open to operations leaders from telecoms and construction, with no engineering background required
• Up to £85,000

Join a specialist communications engineering and managed services provider with over three decades of experience delivering critical wireless infrastructure across complex, high-security environments. Supporting leading aviation, transportation, emergency services, and construction organizations, the business designs, deploys, and manages tailored wireless and mobile connectivity solutions nationwide.

The organization is seeking a Head of Engineering Operations to lead delivery and operational process across its engineering function on a permanent, hybrid basis around London Heathrow. In this senior, customer-facing operations role, the successful candidate will own operational processes, drive timely project execution to standard guidelines, and manage key client relationships. Applications are welcomed from operations leaders with a telecoms or construction background.

• Leading engineering operations and ensuring work is delivered on time and to the required standard
• Owning and improving operational processes, and ensuring teams follow correct guidelines, procedures and standards
• Acting as a senior customer-facing point of contact on delivery and process matters
• Holding engineers and supervisors to account on timescales, quality and compliance
• Monitoring performance, identifying risks and driving corrective action
• Working with colleagues across the business to keep customers informed and confident in the service

Are you looking for an exciting new opportunity?

If you would like to learn more about this opportunity, feel free to reach out and apply today!