Senior Network Engineer

Here at GXO, we're looking for a Senior Network Engineer to join our team. You'll be responsible for supporting the implementation, operation, and optimization of GXO's enterprise network infrastructure across the globe. This role plays a key part in improving network reliability, reducing MTTR, and supporting the rollout of various projects

• Engage with Verizon and deployment teams to support the successful planning, coordination, and execution of NetMod rollouts.
• Provide clear and timely communication of incidents, technical issues, and service updates to stakeholders at all levels.
• Collaborate with cross-functional teams to ensure the smooth delivery of changes, deployments, and operational activities.
• Coordinate closely with IBM Operations teams on a daily basis to drive incident resolution, track progress, and ensure timely follow-up of actions.
• Act as the primary point of contact between internal teams and external vendors, fostering strong working relationships and effective service delivery.
• Support continuous service improvement initiatives by identifying operational challenges and contributing to process enhancements.

This is a full-time permanent position. You'll be working Monday to Friday, 09:00 till 17:00 with occasional travel to our Northampton office. However, some flexibility is required.

• Proven experience in network engineering, network operations, or a similar technical infrastructure role.
• Strong understanding of enterprise networking technologies, including routing, switching, WAN, VPN, and wireless networking (WLAN).
• Experience with SD-WAN technologies is highly desirable, with Fortinet SD-WAN expertise considered a significant advantage.
• Demonstrated experience working within outsourced or managed service environments, collaborating effectively with vendors such as IBM or similar service providers.
• Hands-on expertise in diagnosing, troubleshooting, and resolving complex network incidents across multi-vendor environments, with ownership of issues through to successful resolution.

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.