Account Manager in Chester

Role: Account Manager

Location: HBeauty Chester

Hours: Full-time, 37.5 hrs

A Guerlain Account Manager, is a brand ambassador, an expert in make-up, skincare & fragrance. Through your engaging style, you'll actively drive & increase your business, encouraging all Beauty Consultants to achieve sales targets.

Set targets for Team Members in line with Company, leading & coaching them to achieve KPIs.

Pro-actively sell Guerlain products & link product categories to increase ATV & ATU & provide a luxury service.

Provide education on Guerlain products; propose & demonstrate personalised products to clients.

Manage Team Members, identifying opportunities & support with training & guidance.

Manage stock levels, working with the AM.

Proactively grow the business through events, appointments & bookings whilst ensuring all operational & administrative tasks are complete.

Participate in merchandise management & ensure that it aligns with Corporate guidelines, ensuring all procedures & policies are adhered to.

Build relationships with store management, whilst carrying out any additional duties.

Constantly seeking opportunities to develop & grow your business through events &; gain new sales.

Organised; Manage paperwork, Team Members, Department & Area Managers & meet the clients’ needs

Willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.

Self-confident, you will be able to approach & engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate make-up application knowledge, & through excellent communication skills, be able to identify key items that would suit the customers’ needs.

Immaculately groomed & presented