Account Manager

• Manage and develop a defined sales territory, building long-term partnerships with new and existing customers
• Achieve and exceed individual sales targets through strategic account planning and execution
• Identify customer needs and deliver tailored solutions that align with DHL Express' wide range of services
• Maximise opportunities for cross-selling and upselling within your customer portfolio
• Increase DHL's market presence by converting prospects into long-term clients
• Work closely with internal teams to ensure a seamless customer experience and exceed expectations

Office Location: Lewisham

Contract: Permanent

Are you a natural relationship builder with a passion for sales? Do you thrive on uncovering new opportunities and delivering exceptional customer experiences? If so, this could be your next big move.

We're looking for a driven and dynamic Account Manager to join our high-performing team. In this exciting role, you'll manage and grow a portfolio of clients within your assigned sales territory - helping DHL Express stay ahead as a global market leader in logistics.

• Proven experience in a sales or account management role
• Strong interpersonal and communication skills - confident presenting and negotiating at all levels
• Goal-oriented mindset with the ability to work independently and manage your own pipeline
• A passion for delivering customer excellence and building long-lasting relationships
• Self-motivated, proactive, and eager to make an impact

• Strong planning and organisational abilities with a structured approach to workload management
• Confident communicator with excellent verbal and written communication skills
• Comfortable working with numbers and data to support decision-making
• Proficient in Microsoft Office and general IT systems
• Highly customer-focused, with a genuine commitment to delivering service excellence
• Commercially aware, with a good understanding of business dynamics
• Proactive mindset with a strong desire to exceed expectations
• Ability to think across borders and collaborate in a global business environment
• Skilled at building and managing effective relationships with clients and stakeholders

• 1-2 years of experience in a sales role, ideally within a service-based industry
• Demonstrated business and commercial acumen
• Previous experience working in a segmented or complex service environment
• Background in logistics is advantageous but not essential

Ready to take your sales career to the next level? Apply today and grow with DHL - where your ambition meets endless possibilities.