Quality Manager

We’re looking for a Quality Manager to take ownership of quality across production at our Roastery in South Bermondsey. Reporting into our Head of Operations and partnering closely with our Technical and Production teams; you’ll make sure everything we roast, test and pack meets the standards our customers expect, as well as the requirements of our BRC accreditation.
This is a hands-on role for someone who is comfortable spending time on the production floor, identifying issues as they arise and working collaboratively with teams to resolve them. 

You’ll own quality control processes and reporting across the production journey, from raw materials and roasting through to final packaging and finished goods.
You’ll also support quality across our co-manufacturing partners, monitor Health & Safety at the Roastery and use quality data to identify trends, recurring issues and opportunities for continuous improvement.

Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.
If there are any adjustments you need to help you bring your best self to an interview with us please let us know.

Benefits and Perks.

• Extra Holiday: Gain an extra day of holiday for each year you spend with us, capped at 3 additional days.
• NEST Pension: We offer a pension scheme to help you plan for your future.
• Financial support: access to interest-free, short-term loans when you need them most
• Referral Bonus: Earn a bonus for bringing great talent to our team (£250 for employees, £450 for managers).
• Discounts online: Up to 40% off our retail line online.
• SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support.
• Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations.
• Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites.
• Meals on Duty: Enjoy one staff meal on shift
• Social Events: Join us for team social events to connect and have fun.
• Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible.

Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery. Today, we serve millions of cups of coffee across London and the UK each year, and we've helped hundreds of thousands of people make better, more sustainable coffee at home.

You'll find our coffee beans, compostable coffee pods and ready-to-drink coffee cans - in supermarkets across the UK and in hotels around the world.

Roasting hundreds of tonnes of coffee each year, the roastery is the heart of our coffee operation. Our talented team sources coffee ethically, from sustainable farms around the world, and then roasts it every day in Bermondsey, south London. From there, it's packed and sent to our cafés, supermarkets or to our customers directly.

We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.

In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.