Assistant Manager

Qualifications

🚀 What’s the opportunity?

As Assistant Manager, you'll play a key role in the day-to-day running of The Pommel Horse, supporting the General Manager and helping to lead the team, drive standards and grow the business.

You’ll:

• Support the General Manager with the day-to-day running of the pub.
• Take ownership of shifts and confidently lead the team in the GM's absence.
• Lead, coach and develop the team, helping people perform at their best.
• Maintain high standards across service, food, drinks, cleanliness and customer experience.
• Create a fun, welcoming atmosphere where customers want to return.
• Help drive sales and maximise opportunities across food and drink.
• Make the most of busy periods, weekends and seasonal occasions.
• Help maximise trade from the pub's fantastic location next to Cineworld and close to The Snow Centre.
• Build strong relationships with customers and become a familiar face in the local community.
• Work closely with the kitchen team to ensure smooth, consistent service.
• Support with rotas, stock, cash management and other day-to-day operational responsibilities.
• Champion health & safety, licensing and brand standards.
• Coach and motivate the team, creating a positive environment where people enjoy coming to work.
• Bring energy, ideas and enthusiasm to help grow the pub.
• Lead by example and be prepared to get stuck in when things get busy.

This is a fantastic opportunity for someone who wants to take the next step in their hospitality career, gain more responsibility and develop towards their next management role.

👊 What we’re looking for

We're looking for an Assistant Manager or experienced hospitality leader who:

• Has previous experience as an Assistant Manager, Supervisor, Team Leader or similar.
• Has experience in a busy pub, restaurant, bar or high-volume hospitality environment.
• Is confident leading a team and taking ownership of a shift.
• Has strong communication skills and knows how to motivate and develop people.
• Takes pride in delivering great customer service.
• Is commercially aware and understands how to drive sales and repeat business.
• Can stay calm, organised and hands-on when the pub gets busy.
• Enjoys working in a lively, fast-paced environment.
• Takes pride in maintaining high operational and service standards.
• Is energetic, proactive and isn't afraid to get stuck in.
• Has a genuine passion for hospitality and creating great customer experiences.
• Wants to develop their skills and progress their career with Greene King.

🌟 More than just a management role. A chance to make your mark.

The Pommel Horse is a lively, welcoming Hungry Horse with great food, great value and a fantastic location.

With Cineworld next door, The Snow Centre nearby and plenty happening throughout the week, there's a real opportunity to drive trade, build a strong team and create a pub customers love coming back to.

If you're ready for your next challenge and want to build your career with Greene King, we'd love to hear from you.

Additional Information

🌱 And there’s plenty in it for you...

• Career development opportunities across Greene King.
• Training and development at every level, including apprenticeships.
• 33% employee discount and 15% discount for loved ones across Greene King brands.
• 50% employee and 25% loved ones discount at Greene King Inns and hotels.
• Employee Assistance Programme supporting mental health, wellbeing and financial/legal advice.
• Enhanced family-friendly maternity and paternity policies.
• Menopause Friendly Employer.
• Refer a Friend scheme – earn up to £1,500.
• Wagestream – access to your pay as you earn.
• Retail discounts, including up to 30% at Superdrug and Three Mobile.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

🐴 Bring your energy. Lead the team. Make The Pommel Horse yours.

Company Description

The Pommel Horse, Hemel Hempstead
Assistant Manager
Salary - £32,000 - £34,000 + Bonus

🍻 Ready to step up and make your mark?

If you're an experienced hospitality leader who loves a busy pub, enjoys leading a team and knows how to create an atmosphere customers want to come back to, The Pommel Horse could be the perfect next step for you.

Located in Hemel Hempstead, around 24 miles northwest of London, The Pommel Horse is a lively Hungry Horse pub restaurant offering great food, great drinks and great value.

With Cineworld right next door and The Snow Centre nearby, we're perfectly placed to welcome customers looking for a great meal, a few drinks or somewhere to relax after a day out.

Job Description

🐴 Why The Pommel Horse?

The Pommel Horse is all about bringing people together.

Our Hungry Horse menu is packed with classic, great-value pub favourites, from sizzling steaks and stacked burgers to something for everyone in the family.

When it comes to drinks, our bar has plenty to offer too - from world lagers and flavoured gins to all the pub favourites customers know and love.

Add a welcoming atmosphere, a great beer garden and our fantastic location close to some of Hemel Hempstead's biggest leisure attractions, and you've got a pub with plenty of opportunities to drive trade and create memorable customer experiences.