Business Readiness Analyst / Lead (Housing Management System Transformation)

Hybrid in West Midlands·Full-time·Added 4 days ago (last checked 6 Nov)

Agency

Gravitas Recruitment Group

46 open roles

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Our summary

Salary: £400 a day
Work mode: Hybrid, West Midlands
Contract: Contract role, outside IR35, full-time hours
Closing date: Apply by Friday 18 December

Skills

Nice to have

Social Housing

Requirements

What we're looking for

Proven experience in business readiness, business change, or organisational change within transformation programmes.
Strong stakeholder engagement and influencing skills (including senior stakeholders).
Experience delivering readiness and business impact assessments.
Confident leading a workstream with minimal supervision.
Excellent communication, facilitation, and relationship-building skills.
Experience working in complex operational and/or regulated environments, ideally social housing.

Nice to have

Social housing experience.
Housing management / repairs / asset management / customer services transformation exposure.
Enterprise system or digital transformation programme experience.
Benefits realisation experience.

The role

Business Readiness Analyst / Lead (Housing Management System Transformation) - Contract (Outside IR35)

Help shape how a major social housing organisation works day-to-day by making sure teams are truly ready to adopt a new Housing Management System. This is a high-impact role at the heart of a large transformation programme. This is perfect for someone who enjoys bringing clarity, structure, and momentum to complex change.

What you'll do

Lead and coordinate business readiness activity across impacted teams.
Run business readiness assessments and change impact assessments.
Translate programme changes into clear operational impacts and required actions.
Build and maintain a Business Readiness Plan to keep delivery on track.
Engage stakeholders across operational and support functions to drive buy-in and adoption.
Identify readiness risks, agree mitigations, and track actions through to completion.
Define training, communications, equipment, and support needs for rollout.
Set readiness measures and provide assurance reporting to programme leadership.
Support go-live planning and readiness sign-off for each implementation phase.

Overview

We are looking for an individual to support the delivery of a phased implementation of a new Housing Management System. As the Business Readiness Analyst / Lead, you'll work closely with programme, change, and people teams to assess impacts, engage stakeholders, and create the plans and assurance needed for a successful go-live.