Final Mile Territory Manager

On-site in Carlisle·Added 10 days ago (last checked 3 Oct)

Evri

334 open roles

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Overview

Job details

Apply by Monday 2 November
The date the employer’s listing closes.

Requirements

What we're looking for

Current UK Driving Licence (preferable but not essential on standalone single Delivery Unit)

Knowledge of the self-employed courier model

Previous experience working in a customer-focused industry within a fast-paced operational role

Strong planning and organisational experience

Analytical mindset with the ability to prioritise effectively

Ability to empower teams with appropriate oversight and support recruitment/interview activity when required

Strong communicator across a dispersed workforce

IT proficient, including experience with digital dashboards

A strong analytical mindset with the ability to prioritise effectively

Experience managing operational performance in a fast-paced environment

Excellent communication skills across dispersed or remote teams

Ability to motivate, influence, and engage multiple stakeholders

Confident using digital dashboards, apps, and operational tools

Solid organisational and planning skills - especially when working across multiple sites

The role

If you thrive in fast-paced environments, love problem solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently, and on time.

What you'll do

As a Final Mile Territory Manager, you'll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. You'll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community, and key internal teams.

Own service, cost, and performance across your Delivery Unit(s)

Ensure consistent, compliant, on-time parcel flow and courier coverage

Analyse digital dashboards and Service Tracker to identify and resolve risks

Build strong relationships with EBPs, couriers, support teams, and unions

Lead budget management with a focus on cost leadership and efficiency

Drive continuous improvement and proactive planning across all operations

About Evri

Evri is one of the UK's largest parcel delivery companies, providing a courier service that lets customers send, track and return parcels easily, quickly and affordably. The company operates a nationwide network of more than 9,000 ParcelShops and lockers, and delivers internationally to over 200 countries and territories.

Its services are aimed at both consumers and businesses: it handles returns for high street, catalogue and online shops, offers accounts for frequent senders, and provides a bulk-send tool that connects online stores and marketplaces such as eBay, Amazon, Etsy and Shopify so sellers can import orders and manage deliveries from one dashboard. Evri also works with a nationwide network of self-employed couriers.

Industry: Parcel logistics and head-office roles
In the UK: Leeds
Website: evri.com

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