The Junior Sales Administrator will provide administrative support to the Sales Team, helping to manage customer enquiries, prepare quotations, maintain accurate records, and ensure a seamless customer experience from initial enquiry through to order completion.
Responsibilities
- Provide administrative support to the Sales Team and wider business.
- Process incoming sales enquiries via telephone, email, and online channels.
- Prepare and issue quotations, proposals, and customer documentation.
- Maintain and update customer records within the CRM system.
- Track sales opportunities and support the management of the sales pipeline.
- Liaise with customers, suppliers, and internal departments to ensure timely completion of sales activities.
- Process orders accurately and efficiently.
- Assist with contract administration and customer onboarding activities.
- Schedule appointments, meetings, and follow-up call for the sales team.
- Produce sales reports and assist with data analysis when required.
- Support the preparation of tender submissions and business development documentation.
- Ensure all customer information is handled in accordance with GDPR and company policies.
- Provide excellent customer service and always represent Evolution Security professionally.
- Undertake any other duties appropriate to the role.