Administration Assistant in Basildon

Job summary

An exciting opportunity has arisen to recruit a permanent part time Administration Assistant based at Basildon Mental Health Unit.We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills, relevant administrative experience, must be flexible and have attention to detail.

The role will involve providing support to our clinical colleagues with administrative tasks. This role will also involve covering receptions and travelling to the various sites we manage to provide admin support to our services and receptions as and when required. The areas we cover are Thurrock, Basildon, Brentwood and Billericay. This role is Monday - Friday 8.30 am - 1 pm. We will offer you support, supervision, training and the opportunity for personal development.

You will need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.

Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

Main duties of the job

To work as a member of the Directorate's Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.

To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust's localities.

The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.

The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.

To provide a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we carry out administrative support for these can sometimes be distressing.

Please note that our Job Description is generic and covers all of our admin posts throughout the Trust.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed

Details

Date posted

12 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

364-B-629

Job locations

Basildon Mental Health Unit

Nethermayne

Basildon

SS16 5NL

United Kingdom