CCTV & Environmental Technical Support Officer

We're looking for a motivated and technically minded individual to join our Community Resilience team and deliver effective CCTV and environmental enforcement support functions.

You'll ensure the Council's CCTV systems run efficiently, carrying out operational checks, gathering and processing evidence, providing first-line technical support, and coordinating maintenance and repairs.

You'll also support Environmental Enforcement Officers (EEOs) by managing correspondence and Fixed Penalty Notices (FPNs), tracking payments, compiling performance data, and visiting sites to identify or record incidents such as fly-tipping.

Working closely with Environmental Enforcement team, you will be responsible for monitoring and maintaining CCTV equipment, supporting investigations, processing evidence, and providing technical and administrative support.

You will also assist with enforcement case management, Fixed Penalty Notices, performance reporting, and site visits relating to issues such as fly-tipping and environmental crime.

• Deliver a reliable CCTV service and provide technical support.
• Coordinate site surveys, maintenance, and equipment repairs.
• Support EEOs with administrative and data tasks.
• Undertake site visits to collect evidence and report environmental issues.
• Work with the Team Manager to improve service delivery and uphold high standards.

This is a predominantly office-based role, with regular visits across the district to support operational activity and gather evidence. The role offers the opportunity to make a direct impact on community safety, environmental quality, and service delivery.

Epping Forest District Council is a place of opportunity and it's a great time to join us - we're changing how we deliver our services ensuring we are a place that people are proud of and which delivers its priorities to high standards.

You will have strong technical knowledge of CCTV systems and a good understanding of surveillance legislation, evidence handling, and data protection. You will be confident resolving technical issues, supporting investigations, and managing competing priorities.

We're looking for someone who is proactive, organised, and detail-oriented, with excellent communication skills and a commitment to delivering high-quality, resident-focused services. You will be able to work effectively both independently and as part of a team, building positive relationships with colleagues, partner agencies, and stakeholders while maintaining high professional standards.

Please note this role requires a NVVP3 check to be undertaken.

The Council operates to the standards of the Disclosure and
Barring Service (DBS) and applicants are advised that this post is subject to a Basic Disclosure Check.