Dental Receptionist in Nantwich

Dental Receptionist | Riverside Dental Practice | Nantwich | 4 Days Per Week

Riverside Dental Practice is looking for an experienced Dental Receptionist to join our established seven-surgery practice in the heart of Nantwich.

As a Dental Receptionist, you'll be one of the first points of contact for our patients, helping to create a positive experience from the moment they walk through the door.

• Welcoming patients and managing front-of-house reception.
• Answering incoming calls and handling patient enquiries.
• Booking and managing appointments, including recalls and cancellations.
• Managing patient records and updating information accurately.
• Taking payments and supporting financial administration.
• Liaising with clinicians and the wider practice team to ensure the day runs smoothly.
• Providing a friendly, professional and efficient patient experience.

You'll be joining a seven-surgery practice offering a varied range of treatments, including general and cosmetic dentistry, implants, oral surgery, endodontics and periodontics.

Looking for a Dental Reception role where you'll be valued, supported and part of a genuinely welcoming team?

With over 40 years of providing high-quality private and NHS dentistry, we've built a loyal patient base and a fantastic reputation within the local community. We're proud of our friendly, close-knit team and the welcoming environment we create for both patients and colleagues.

We believe a happy, supported team makes all the difference. From protected lunch breaks and team socials to celebrating birthdays and team-building days, we work hard to create an environment where everyone feels valued and part of the team.

Previous or current experience working in dental reception is essential.

We're looking for someone who:

• Is confident using dental practice management systems. Experience with R4 software would be advantageous but isn't essential.
• Has experience working in a dental reception role, ideally within a busy practice.
• Has excellent communication and customer service skills.
• Is organised, proactive and able to manage competing priorities.
• Enjoys building relationships with patients and colleagues.
• Takes pride in providing a welcoming and professional patient experience.

If you have dental reception experience and are looking to join an established practice with a friendly team, a supportive working environment and a four-day working week, we'd love to hear from you.

Click Apply today and Jen from our recruitment team will be in touch for an informal conversation about the role, the team and what you're looking for in your next position.

Riverside Dental Practice is owned and operated by the Envisage Dental Group. The Envisage Dental Group is certified B Corp. We celebrate collaboration and transparency and are proud to be an inclusive equal opportunity workplace. We have created a workforce that is reflective of our diverse patient and practice communities, that promotes positivity, and we believe this is critical to our success. We do not discriminate based upon race, religion, colour, national origin, gender, gender identity, sexual orientation, age, disability, or any other legally protected characteristic.

As part of our commitment to closing the Gender Pay Gap and ensuring equal opportunities for all candidates, we do not request or consider salary history at any stage of our recruitment process. Our compensation decisions are based on the requirements of the role, relevant skills and experience, and our commitment to fair and equitable pay.