Matchday Front of House Waiter

Working Pattern: As And When Required | Shifts Available Across Matchdays And Events

Salary: £13 Per Hour

Job ID: 8039

What you'll be serving up...

As a Casual Matchday Front of House Waiter, you will help deliver a warm, attentive and high-quality hospitality experience for guests at Saracens Rugby Stadium. Working across hospitality suites, lounges, restaurants, boxes and event spaces, you'll provide excellent table service and play a key role in creating a best-in-class matchday experience.

Welcoming guests and providing professional, attentive service throughout their visit

Taking food and drink orders accurately and assisting guests with menu and product information

Serving food and beverages to the required specification, ensuring excellent presentation and service standards

Preparing hospitality areas, including tables, linen, glassware, cutlery, menus and service stations

Clearing and resetting tables efficiently while maintaining a smooth flow of service

Monitoring guest areas, replenishing service items and ensuring hospitality spaces remain fully stocked and well presented

Supporting opening, peak service and closing duties, including cleaning, stock returns and preparation for future events

Working closely with front of house, kitchen and bar teams to deliver seamless guest experiences

Following food safety, allergen, hygiene, licensing and responsible alcohol service procedures at all times

Carrying out age-verification checks and escalating any concerns to supervisors when required

Maintaining clean, safe and organised work areas while delivering exceptional guest service

The ingredients you'll bring...

A positive, guest-focused attitude and willingness to learn

Excellent communication and customer service skills

Ability to deliver warm, attentive and professional service in a fast-paced environment

Reliable, punctual and flexible approach to matchday and event work

Strong teamwork skills with the ability to work collaboratively across hospitality teams

Previous experience in hospitality, restaurants, hotels, events or table service is desirable but not essential as full training will be provided

Ability to remain on your feet for extended periods and carry out practical duties including serving, clearing and resetting hospitality areas

Committed to maintaining high service, food safety, allergen and health & safety standards

A professional appearance and positive attitude, even during busy service periods

Availability to work evenings, weekends, bank holidays and major event schedules