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HR Manager

On-site in London·Full-time·Added yesterday (last checked 9 Nov)

Elior UK

231 open roles

Our summary

Work mode
On-site, London
Contract
Full-time
Holiday
33 days holiday

Skills

Nice to have

Requirements

What we're looking for

  • Proven experience managing HR services within support or operational functions
  • Strong project management skills with a track record of delivering HR initiatives
  • Excellent knowledge of employment law and HR best practice
  • Ability to influence and build relationships with stakeholders at all levels
  • Strong problem-solving and organisational skills
  • Effective communication and coaching abilities
  • Proactive, adaptable, and able to manage multiple priorities

Nice to have

  • CIPD qualified (Level 5 or above) desirable

Pay & benefits

What you'll get

Salary: £60,000 + Company Car/Car Allowance and 15% KPI performance bonus

  • Free lunches provided
  • Flexible and part-time working opportunities
  • Company car or car allowance
  • Private Healthcare
  • 33 days holiday, with the option to buy up to an additional 10 days per year
  • Rewarding bonus package up to 15%
  • Enhanced family, personal and compassionate leave policies
  • Paid volunteering days
  • Training, development and career progression opportunities
  • Pension scheme, life assurance and financial wellbeing support
  • Salary Advance, giving you access to a portion of your pay before payday
  • A supportive, inclusive culture where everyone can thrive

Plus access to Elior Spark, our enhanced wellbeing platform, offering support for you and your immediate family, including:

  • 24/7 virtual GP appointments
  • Mental health support, counselling and therapy sessions
  • Physiotherapy services and second medical opinions
  • Online gym and workout programmes
  • Legal and financial advice
  • Nutrition, fitness and lifestyle guidance
  • Meditation and mindfulness resources
  • Dedicated wellbeing helplines and expert support whenever you need it

The role

We're looking for an experienced and people-focused HR Manager to join our team and play a pivotal role across two of our divisions, Lexington and Elior at Work.

Working at the heart of our people agenda, you'll partner with leaders, lead impactful HR projects, and help shape an exceptional colleague experience. This is a varied and influential role where you'll drive positive change, support business growth, and ensure our people practices enable both our colleagues and our divisions to thrive.

If you're a proactive HR professional who enjoys building relationships, leading change, and making a real difference, we'd love to hear from you!

What you'll do

  • Manage day-to-day HR activities for support services teams, including employee relations, performance management, and absence management
  • Lead and coordinate HR projects that improve processes, culture, and employee engagement
  • Provide guidance and support to line managers on HR policies, procedures, and compliance
  • Oversee recruitment, onboarding, and workforce planning for support functions
  • Develop and deliver training and development programmes tailored to support services teams
  • Monitor HR metrics and prepare reports to inform decision-making and continuous improvement
  • Collaborate with wider HR and business partners to ensure consistency and best practice across the organisation
  • Support organisational change initiatives and ensure smooth communication and implementation
  • Ensure compliance with employment legislation and internal policies

How you'll work

Working Pattern: Monday to Friday | 37.5 Hours Per Week

Elior Support Services - The People Behind Every Plate

Job ID: 8390

What you'll be serving up...

As HR Manager, Support Services & Projects, you will lead the delivery of HR services and projects across support functions, ensuring alignment with business objectives and enhancing employee experience. You will manage HR operations, drive key initiatives, and provide expert advice to managers and employees.

What's on the menu for you...

At Elior, we believe people do their best work when they feel supported, valued and able to thrive. That's why we offer a benefits package designed to support your wellbeing, career, finances and life outside of work.

Hiring process

3 steps1 interviewa task to do
  1. Application

  2. Screening Phone Call · Phone call

  3. Interview

    Interview with questions based on Behavioural Competencies and the People Promise; candidates receive a hints and tips sheet.

  4. Financial Questions

    Not every role

    For some management roles, questions evaluating financial acumen such as stock control, GP optimisation, system and labour management, and menu management.

  5. Offer Process · Phone call

  6. Right to Work and DBS Check

  7. Sign Documents Online

    Sign the documents online to complete joining.

  • The employer states it may call candidates whose skillset matches the role or other vacant roles.
  • Candidates can request support or adjustments during the application process.

About Elior UK

Industry
Hospitality and Catering

In their own words

About the company & team

At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day.

We're proud that 87% of our colleagues are proud to work here - and we think that's because people are given the support, trust and opportunities they need to thrive.

Don't tick every box? Don't rule yourself out. We're looking for people with potential, passion and the right attitude, not just a checklist of experience.

We're committed to creating an inclusive workplace where everyone feels they belong. If you need any adjustments during the recruitment process, just let us know.

Ready to join us? Hit 'Apply Now' and let's chat!

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