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Conference & Events Duty Manager

On-site in Edinburgh·Added yesterday (last checked 2 Nov)

Elior UK

238 open roles

Our summary

Work mode
On-site, Edinburgh
Closing date
Apply by Tuesday 15 December

Requirements

What we're looking for

Strong leadership skills - the confidence to guide, motivate, and support teams while leading by example

A calm and confident approach - staying in control, making decisions, and solving problems under pressure

Excellent people skills - building positive relationships with clients, guests, and colleagues

A proactive mindset - spotting challenges early, planning ahead, and finding solutions quickly

Great organisation and attention to detail - keeping operations running smoothly and ensuring every standard is met

Commercial awareness - understanding the importance of efficient labour planning and delivering great service

Adaptability and flexibility - comfortable working in a changing environment where every event is different

A passion for high standards - committed to creating memorable experiences and continuously improving service delivery

The role

What you'll be doing...

What you'll do

Leading and inspiring teams on shift - briefing, supporting, and coaching FOH teams to deliver outstanding service

Taking ownership of event operations - managing the flow of service, timings, standards, and overall guest experience

Creating memorable client experiences - acting as the main point of contact, welcoming clients, and ensuring their expectations are exceeded

Preparing events for success - overseeing room setups, checking details, managing equipment and stock, and ensuring spaces are ready to impress

Keeping everything running smoothly - coordinating communications, resolving challenges quickly, and making confident decisions under pressure

Maintaining exceptional standards - completing checks, ensuring compliance, managing paperwork, and driving continuous improvement

Delivering high-profile events - independently managing conferences, VIP experiences, and major occasions with professionalism and attention to detail

How you'll work

Working Pattern: This is a casual, hourly-paid role offering flexible working patterns. While hours are not guaranteed, there are plenty of hours available across our busy events calendar, and we are ideally looking for candidates who can offer strong availability.

If you're an experienced events professional...

If you're an experienced events professional who enjoys leading teams, working with people, and bringing exceptional events to life, we'd love to hear from you.

Hiring process

3 steps1 interviewa task to do
  1. Application

  2. Screening Phone Call · Phone call

  3. Interview

    Interview with questions based on Behavioural Competencies and the People Promise; candidates receive a hints and tips sheet.

  4. Financial Questions

    Not every role

    For some management roles, questions evaluating financial acumen such as stock control, GP optimisation, system and labour management, and menu management.

  5. Offer Process · Phone call

  6. Right to Work and DBS Check

  7. Sign Documents Online

    Sign the documents online to complete joining.

  • The employer states it may call candidates whose skillset matches the role or other vacant roles.
  • Candidates can request support or adjustments during the application process.
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Elior UK
Elior UK
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