Parts Advisor

Job description

• Customer Service & Rapport Building: Ensure all customers are served promptly and courteously, building rapport and understanding their requirements while being aware of dealership trading terms.
• Stock Management & Storage: Monitor stock levels, verify deliveries, assist with stock checks, ensure proper storage and cleanliness of parts, and report any stock damage or losses.
• Warranty & Financial Procedures: Handle warranty materials, maintain a surcharge ledger, and adhere to cash, cheque, and account handling procedures while ensuring proper packing and dispatch of parts.
• Training & Industry Awareness: Attend internal and external training courses, stay updated on new products, industry trends, and promotions, and maintain awareness of ongoing marketing campaigns.
• Team Collaboration & Goal Support: Maintain good relationships with suppliers and colleagues, contribute to departmental goals, and ensure that parts and accessories displays are kept up-to-date.

Requirements

• To be considered for this position, you must have the right to work in the UK.

Benefits

• Industry leading training and development opportunities.
• Enjoy your birthday off on us every year!
• Generous Holiday Allowance - Your free time matters to us! We give all our colleagues up to 40 days annual leave each year.
• Your Family Matters - As a family run Company, your family matters to us. We offer our colleagues a pension plan, death in service scheme and access to our colleague savings club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
• Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
• YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
• Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
• Up to 5 study days off per annum, plus time off for any exams.