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Social Media Assistant

Hybrid in Leicester·Added 2 days ago (last checked 4 Nov)

Dunelm

151 open roles

Our summary

Work mode
Hybrid, Leicester
Contract
Fixed-term

Skills

The role

Home. There's no place like it. And there's no feeling like helping people create the joy of feeling truly at home. At Dunelm, that's what we do. We're the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and encouraging culture we've created makes this a place you'll feel right at home too.

We are the UK's Number One homewares retailer offering 100,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.

We are determined in our plans to increase further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we progress.

The purpose of the Brand Marketing department is to generate increased brand love, awareness and consideration in customers, encouraging existing ones to shop more with us and new ones to consider us, all under the umbrella of 'The Home of Homes.'

If you're the type of person who's always spotting the latest social trend, loves being organised, and gets a buzz from seeing great content go live, this could be the perfect next step for you.

As part of our Organic Social team, you'll work closely with our Commercial, Digital Trading and Digital Marketing teams to make sure we're sharing the right products, at the right time, in the right places. You'll also help shine a light on the things that matter most to us, such as our charity initiatives.

We're looking for a proactive, positive and eager-to-learn Social Media Assistant to join our friendly and supportive team. This is a fantastic opportunity to build hands-on experience across social media, content planning, reporting and campaign delivery, while learning from experienced social specialists along the way.

No two days are quite the same. One day you could be scheduling Instagram content, the next writing a brief for a graphic designer, sourcing user-generated content or brainstorming content ideas with the team.

While this isn't a content creation role, you'll still have the opportunity to get involved behind the scenes at photoshoots, visit our stores for content capture, and learn how social campaigns are brought to life from concept to publication.

Hiring process

Dunelm describes a simple three stage process: apply online with a profile and CV, then an interview whose format varies by role area 1 interview

  • The page says three stages but only details two steps (application and interview).
  • Customer Care interviews are held over Microsoft Teams and include a technical task.
  • Office roles may involve a two or three stage process, fully online or a mix of virtual and in-person.

About Dunelm

Dunelm's product range covers bedding, curtains, blinds, furniture, beds and mattresses, as well as home decor, lighting, rugs, kitchen and utility, bathroom, decorating and DIY, storage and kids' ranges.

Many locations include a Pausa coffee shop serving food and drink, and the retailer offers home delivery and free same-day click & collect.

Industry
Home Retail
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