Self-Service Analytics Centre of Excellence Manager

Home. There's no place like it.

And there's no feeling like helping people create the joy of feeling truly at home. At Dunelm, that's what we do. We're the UK's number one choice for homewares because we make home life lovelier for our customers. And we've crafted a workplace that feels just as welcoming, where you can bring your ideas, be yourself, and feel right at home.

We're a hybrid business, which means you'll have flexibility alongside time together with your team. In this role, you can expect 2 days per week in our Leicester or London office, helping you stay connected, collaborate and do your best work for our customers.

The Data and Analytics department is central to Dunelm's Strategy in driving value from data through decision intelligence. The department comprises of 5 interconnected capabilities:

Future fit data platform - the enterprise data platform delivered by our core data engineering teams, providing a trusted, single version of business truth to drive value through data and decision intelligence.

Self-Service Analytics Centre of Excellence - the core team responsible for driving governed self-service analytics adoption across our organisation. The team maintains, enhances and develops our ThoughtSpot-led, AI-enabled analytics ecosystem, provides advice, guidance and support to our business community, and maintains a suite of centrally managed enterprise analytics products.

ABODE (Advanced Business Optimisation Engine) - A suite of interconnected Analytics and AI models powering high velocity, complex decisions across our organisation.

Optimisation Centre of Excellence - The core team responsible for supporting high value investment decisions across our organisation through bespoke, specialised analytics.

Customer Insights - A dedicated team of customer focused analysts, helping to drive customer obsessed decisioning through improved customer insight.