Team Leader / Senior Sales Assistant

On-site in Glasgow·Part-time·Added yesterday (last checked 11 Nov)

Dr. Martens

47 open roles

Apply

Our summary

Work mode: On-site, Glasgow
Contract: Part-time

Skills

Requirements

What we're looking for

Similar experience in a key holder role, particularly with a fashion/lifestyle brand would be preferable
Demonstrate a good understanding of customer service
Sales oriented - target driven and able to assist the team with achieving store goals
Demonstrate a good understanding of leading a team and driving sales
Professional, but also authentic and fearless!

Pay & benefits

What you'll get

Bonus incentives
Welcome pair of Docs
65% off all footwear
50% off all accessories
2 paid volunteer days per year
Generous holiday allowance
Matched pension contributions
Opportunities for growth
Complimentary access to virtual GP via the RetailTrust
Access to our Employee Assistance Programme & Mental Health First Aiders

The role

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

We are on the look out for a Team Leader / Senior Sales Assistant to join our fantastic team in our Glasgow Buchanan Street store. Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.

What you'll do

Team Leader / Senior Sales Assistant - Main duties will include:

Achieving your own sales targets and motivating the team to reach theirs
Provide excellent customer service at all times
Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
Follow all H&S procedures to maintain a healthy, safe and tidy work environment
Handle till transactions in line with operating procedures
Handle more complex enquiries from customers
Assist management team in coaching and mentoring more junior members of the team
Act as key holder and assume responsibility for store for short periods in the absence of the manager
Any other reasonable task as instructed by the store management team

Team Leader / Senior Sales Assistant - Essential requirements are:

About Dr. Martens

Industry: Footwear

In their own words

Additional information

Interested? Apply Now!

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

All open roles at Dr. Martens