Store Leader in Glasgow

Store Leader

With a proud heritage in British high street retail, TGJones is looking for passionate, customer-focused people who take pride in what they do, enjoy helping others and want to make a real difference. Join our team and help create a welcoming, positive experience that keeps customers coming back.

You'll help us to:

• Put customers first. Set the standard for friendly, helpful service and ensure every customer receives a positive experience that encourages them to return.

• Lead and inspire. Motivate your team, lead by example and create a positive working environment where everyone understands their role in delivering great results.

• Drive store performance. Take ownership of sales and commercial targets, use key performance indicators such as ATV and TPC to identify opportunities, and turn plans into clear actions.

• Make the store a great place to shop. Maintain high standards of stock availability, product displays and store presentation, ensuring the shopping environment is welcoming and easy to navigate.

• Run the store effectively. Take responsibility for day-to-day operations, ensuring colleagues work safely and that company procedures and compliance standards are followed.

• Develop your team. Coach colleagues, share knowledge, recognise achievements and support individual development to build confidence, capability and stronger performance.

• Work together. Build strong relationships with your Cluster Manager and colleagues, sharing updates, reviewing progress and working collaboratively to achieve store and business goals.

39 hours per week working any 5 out of 7 days, including weekends

We're looking for a confident and hands-on retail leader who enjoys developing people, delivering results and creating a great customer experience. You'll be comfortable making decisions, setting expectations and supporting your team through the day-to-day challenges of a busy retail environment.

You'll bring

• Retail leadership experience. Experience leading a team in a retail environment, with an understanding of sales performance, customer service and key measures such as ATV and TPC.

• A hands-on leadership style. You lead by example, stay visible on the shop floor and support colleagues to deliver their best.

• A focus on customers and results. You understand how excellent service supports sales, customer loyalty and the overall success of the store.

• Strong communication skills. You're confident sharing expectations, giving feedback and building positive relationships with colleagues at all levels.

• A passion for developing people. You enjoy coaching and motivating others, recognising potential and helping colleagues build their skills and confidence.

• A proactive approach. You're organised, adaptable and able to prioritise effectively, maintaining high standards even when things get busy.

• A team-first mindset. You work collaboratively, take ownership of challenges and are willing to support other stores in the area when required.