Support Worker

About Dimensions

Your efforts are recognised and rewarded with benefits and recognition programs that matter - supporting your wellbeing, financial security, and work-life balance. Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 - our eighth consecutive year of recognition.

About the role

• Support Worker
• X2 Part time contracts - 30 hours per week
• £12.81 - £13.00 per hour
• Bury St Edmunds, IP33 3FT

The current payrate of £12.81 per hour will be increasing to £13.00 on 1st October 2026.

In this home, one day you could be supporting someone to catch a train, go swimming, visit the cinema, or enjoy a day out watching planes. The next, you might be helping someone plan healthy meals, manage their budget, attend a medical appointments or work towards a personal goal they have set for themselves. We are looking for people who can see potential in every moment and want to help others live the life they choose.

You will be joining a supported living home in Bury St Edmunds, supporting 14 people across several individual flats. Every person has their own goals, interests, and support needs, meaning no two days are ever the same.

You will work across the home, providing tailored 1:1 support and occasionally supporting alongside colleagues where required. Some people enjoy active days out, train rides, swimming, and shopping trips while others prefer quieter days focused on maintaining their home, planning meals, managing finances or spending time with family and friends.

As a Support Worker, you will support people to build independence, develop skills, and make choices about how they live their lives. You will encourage people to achieve their personal outcomes, maintain relationships, access healthcare appointments, and participate in hobbies that matter to them.

This home operates on a two-week rolling rota with a mixture of early, late, and long-day shifts between 8am and 10pm, alongside regular sleep-ins and alternate weekends.

About You

We are looking for someone who shares our values of Ambition, Courage, Integrity, Partnership and Respect. You do not need previous experience to succeed, but you will need to be:

• Positive, proactive and person-centred.
• Comfortable supporting people with varying needs, including learning disabilities, autism, and complex health needs.
• A team player who can build strong relationships.
• Confident encouraging independence and promoting choice and control.
• Flexible and adaptable, as people's needs and plans can change.
• Comfortable supporting with personal care and moving and handling.
• Willing to learn and undertake training.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place