Lead Support Worker in London

About Dimensions

Step into a role where every moment has meaning. As a Lead Support Worker with Dimensions, you'll guide and motivate others while helping people live the lives they choose. If you're someone who leads with compassion, takes pride in empowering others, and believes in creating everyday opportunities for growth, you'll feel right at home with us.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 - our eighth consecutive year of recognition.

About the role

• Lead Support Worker
• Full time - 37.5 hours per week
• East Finchley, London, N2
• £14.66 per hour

Are you an experienced Support Worker looking for the next step in your career? Do you enjoy leading by example, supporting colleagues to develop, and making a genuine difference in people's lives? If so, we'd love to hear from you.

We're looking for a caring, confident and enthusiastic Lead Support Worker to join our friendly and established team supporting six adults. The people we support are aged between their 40s and 60s and live active, fulfilling lives with the right support around them. This is a busy and rewarding home where no two days are the same. You'll play a key role in supporting people to live the lives they choose, whether that's attending college, accessing a day centre, enjoying a trip to the cinema, going bowling, shopping, visiting local parks and pubs, or simply spending time in the community doing the things they enjoy most. We're looking for someone who is outgoing, energetic and passionate about helping people make the most of every day.

As a Lead Support Worker, you'll work closely with the management team to ensure high-quality support is delivered consistently across the home. Alongside providing hands-on support, you'll act as a role model for your colleagues, offering guidance, coaching and support to help maintain excellent standards of care. You'll also take responsibility for key worker duties and contribute to support planning and reviews.

We're seeking someone who is a strong team player with excellent communication and IT skills. You'll be joining a large, supportive team where collaboration is essential, and you'll need to be confident completing digital records and supporting colleagues when required.

The home operates early shifts from 7:00am to 2:30pm and late shifts from 2:30pm to 10:00pm. You'll need to be flexible and available to work across the week, including every other weekend.

About you

You will be a great fit for this role if you:

• Lead with empathy, confidence and a genuine desire to help people live the lives they choose.
• Enjoy balancing hands-on support with mentoring and guiding other team members.
• Communicate clearly, offer constructive feedback, and naturally lead by example.
• Build strong, trusting relationships with families, colleagues and the people we support.
• Value working in a way that is inclusive, supportive and person-centred.
• Are open to learning, willing to try new approaches and committed to good, consistent practice.
• Appreciate being part of a team where everyone's ideas and contributions matter.
• Reliability, adaptability and flexibility, including working weekends and bank holidays when needed.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable?adjustments?we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:
AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.