Female Support Worker - Wake Nights in Newmarket

• Support Worker
• Newmarket, Suffolk, CB8
• x2 22 hours per week contracts available
• x2 wake nights per week - 8:30pm-7:30am.
• £14.11 per hour

We're looking for two female Support Workers to join our dedicated waking night team, working 22 hours per week (2 waking nights). Shifts are from 8:30pm to 7:30am, including alternate weekends. This is a rewarding role for someone who brings emotional resilience, maturity, and a deep understanding of co-occurring anxiety and communication differences. Getting to know her communication style and understanding what matters to her will be an important part of providing great support. At times, she may experience periods of increased anxiety and distress. During these times, she benefits from calm, consistent, and structured support from a team that can recognise changes in her wellbeing and respond with patience, empathy, and reassurance.

You'll be working independently throughout the night to ensure she feels safe, comfortable, and well supported. This is a lone-working role, so you'll need to be confident making decisions, following support plans and responding calmly to changing situations. As part of your role, you will provide personal care, administer medication, support with household tasks such as maintaining a clean and comfortable home, and promote her wellbeing throughout the night. This may include supporting her to settle, monitoring her wellbeing, changing bedding when required and helping her maintain her usual routines.

While this is a waking night role, getting to know the person behind the support needs is just as important. She loves puzzles, colouring, cooking, pamper sessions and days out to the seaside, circus and cinema. Knowing what makes her smile, what reassures her when she's feeling anxious, and what is important to her will help you provide truly person-centred support.

When you join us, you won't move straight onto waking nights. You'll initially spend time working alongside the day team, completing your induction, mandatory training and getting to know the person we support, their routines, preferences and support needs. This provides a strong foundation and helps ensure you feel confident and well-prepared before transitioning to night support.

Shifts - 22 contracted hours per week, working 2 wake nights per week (11-hour shifts) from 8:30pm to 7:30am. This role requires flexibility to work across the rota as fixed nights cannot be accommodated, includes alternate weekend working, and involves lone working during night shifts.

At Dimensions, you'll find more than a job - You'll find purpose, belonging, and the support to thrive. Your voice matters, your wellbeing is prioritised, and your growth is celebrated. Together, we make a real difference - for the people we support and for you.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 - our eighth consecutive year of recognition.

We're looking for someone who is compassionate, observant, and able to work confidently on their own. Previous experience in a Support Worker, Healthcare Assistant or similar care role is essential, and experience supporting people with anxiety, complex needs or behaviours of distress would be highly beneficial. Previous waking night experience would also be advantageous.

Most importantly, you'll share Dimensions' values and be committed to supporting people to live the life they choose.

• A competitive payrate with uplift for overtime you chose to work
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us
• Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.
• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.