Support Worker

About Dimensions

Every day is an opportunity to create impact, joy, and independence for the people we support. Whether you're helping someone learn a new life skill, build confidence, or achieve a personal goal, you'll be making a genuine difference.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 for the eighth consecutive year.

About the role

• Female Support Worker
• £13.45 per hour
• Norwich, NR1
• Part Time - 30 hours per week

The current payrate of £12.85 will be increasing to £13.45 on 1st October 2026

We are looking for a compassionate and motivated female Support Workers to join our supported living home, supporting four independent women aged between their 20s and 50s. This is a rewarding opportunity to support people who are taking exciting steps towards greater independence, with many who have moved into their first supported living home from the family home. Our focus is on helping each person live the life they choose through choice, control and personalised support.

You'll support the ladies to develop skills and confidence in areas such as:

• Cooking and meal preparation.
• Household tasks including cleaning and laundry.
• Managing medication.
• Accessing education, employment and volunteering opportunities.
• Social and community involvement.
• Building independence and achieving personal goals.

The women enjoy shopping, cinema trips, theatre visits, lunches out, seaside trips, concerts, music, crafts and keeping active in their local community. There is very little personal care involved, with support mainly focused on encouragement and independence. Some assistance may occasionally be required with tasks such as hair washing. This role involves a significant amount of lone working and requires someone confident in building positive relationships whilst promoting independence.

Shifts: The role involves a varied shift pattern, including early shifts, late shifts and sleep-ins, with support tailored around the lifestyles of the people we support. Rotas are provided five weeks in advance, and you'll be given a clear overview of the shift patterns during your meet and greet so you know what to expect.

About you

You don't need previous care experience. We're looking for people who share our values and have a genuine passion for helping others achieve great outcomes. You'll be:

• Patient, encouraging and positive.
• Committed to promoting independence and choice.
• Confident working both independently and as part of a team.
• Comfortable supporting people with medication.
• Willing to work a flexible rota including sleep-ins and alternate weekends.
• Able to use basic IT systems to complete records and training.

Most importantly, you'll recognise what people can do for themselves and support them to learn new skills, try new experiences and achieve their goals.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

• Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.
• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• If a driving licence is required for this role you will need to produce a copy of the driving licence at the onboarding stage.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place