Mortgage Administrator

Hours: Monday-Friday 8.30am-5:30pm

Location: Hampton Hill

Salary: £26,000-£28,000 DOE

Key Responsibilities

• Checking files to ensure all documents provided are compliant, under FCA regulations

• Liaise between lenders, solicitors, advisers and clients

• Acting as the main point of contact for mortgage progression through to offer

• Ensuring the products selected remains the best for our client

• Follow up and chase Mortgage Reviews

• Organising calls for clients due for a remortgage to retain existing business.

• Generate 5 star google reviews

Requirements

• Good working knowledge of Microsoft word, Excel and outlook

• Well-spoken with excellent knowledge of the English Language

• Confident telephone manner

• Excellent time management skills with ability to prioritise and organise own workload

• Ability to work under extreme pressure to meet deadline

Skills

• Excellent attention to detail

• Highly organised

• Team player, flexible and keen to get involved in a number of different tasks

• Friendly and Polite with a positive "nothing is too much trouble" approach

• Self-motivated and able to work alone

• Committed to providing excellent customer service