Manager, Life & Pensions Business Data Analyst

Technology & Transformation

We are looking for motivated, curious, team-orientated individuals to join our market-leading Insurance AI & Data delivery team, leveraging their knowledge of the Insurance sector and AI engineering skills to drive our clients' growth and modernisation strategies forwards, especially as the use of AI, data and technology becomes more prevalent. We have extensive experience at the forefront of transformation programmes as Insurers build industry-leading capabilities, solutions and deliver differentiated growth.

As a Life & Pensions Business Data Analyst, you will help solve our clients' most challenging business and data problems where your role will focus on stakeholder management, requirements gathering and prioritisation, process mapping and the ability to translate complex business needs into practical solutions ultimately helping clients to develop scalable solutions that support long-term business objectives.

Connect to your career at Deloitte

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As a Life & Pensions Business Data Analyst, you will help solve our clients' most challenging business and data problems where your role will focus on stakeholder management, requirements gathering and prioritisation, process mapping and the ability to translate complex business needs into practical solutions ultimately helping clients to develop robust and cutting-edge solutions that support long-term business objectives.

In this role, you may be expected to:

• Serve as client-facing presence, building trusted advisor relationships and facilitate collaborative conversations with various client stakeholders.
• Build a detailed understanding of requirements across business stakeholder groups, recognising their nuances and complexity, navigating sensitivities effectively, and securing formal sign-off.
• Analyse, profile and reconcile client data using SQL to assess requirements and define transformations across actuarial and finance systems.
• Navigate organisational complexity and influence stakeholder groups, executive sponsors, IT leadership, and business owners to secure buy-in around a shared vision.
• Distil business conversations into clear delivery requirements, break down complex issues, and propose practical solutions.
• Rationalise and prioritise business requirements using techniques such as the MoSCoW method, while constructively challenging business thinking.
• Map and analyse current-state processes and design holistic future-state business processes.
• Apply data strategy frameworks to translate requirements into defined work packages covering areas such as data governance, regulatory standards, and platform integration.
• Bring solution concepts to life by developing practical use cases from business conversations.
• Coordinate multi-pod or multi-workstream engagements, ensuring a consistent client experience and confirming that the solution architecture meets the requirements of all relevant stakeholder groups.
• Enforce delivery standards across the pod, including sprint cadences, stakeholder communication plans, working groups and workshops, risk management, and project planning throughout the delivery lifecycle.
• Proactively manage client engagement during and after go-live, including defining the support model and planning an effective transition and roll-off.
• Mentor and develop junior business data analysts.
• Demonstrate a strong understanding of data strategy and data management.

We are looking for candidates who are able to demonstrate skills and experience in some of the following:

Required qualifications

• Bachelor's degree (or equivalent) in Business Administration, Economics, Finance, Statistics or a related discipline.
• 3-4+ years of professional experience in a client-facing environment, including substantial experience in a business analysis or data analysis role.
• 1-2+ years of hands-on experience in the insurance sector, ideally within actuarial, regulatory reporting, or another finance-related area.
• 1+ years of hands-on experience working in a project-based environment, with responsibility for owning and delivering defined outputs and a sound understanding of project delivery methodologies.
• Good understanding of data strategy, data governance and the core components of data solution.
• Proficiency with business analysis, diagramming and presentation tools (e.g. JIRA, Confluence, Visio, PowerPoint)

Preferred qualifications

• Experience leading a defined workstream, coordinating activities, and managing delivery against agreed outcomes would be advantageous.
• Experience working with cloud environments, such as AWS, Azure, or Google Cloud, and an understanding of common platform services, including storage, compute, identity and access management, and networking, would be advantageous.
• The ability to work directly with business and technical teams, as well as programme stakeholders, in fast-paced and ambiguous delivery environments would be advantageous.
• Experience working effectively within hybrid onshore and offshore teams would be advantageous.
• Familiarity with data analysis and visualisation tools, such as Excel, SQL (via Databricks, Snowflake), and Power BI, would be advantageous.
• Familiarity with AI-enabled delivery and the practical use of AI within a project-based environment would be advantageous.
• Experience supporting contract management activities, including monitoring deliverables, dependencies, and obligations, would be advantageous.

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

"The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation

You'll be based in London or Edinburgh with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers