MOJ/OIC File Handler

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation

The role of MOJ / OICP Handler is to effectively manage a portfolio of litigated MOJ and OICP quantum files. The role will involve dealing with quantum cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate settlement. The jobholder will be responsible for setting reserves and strategy on new instructions and dealing with all technical aspects of the file including assessing general and special damages, negotiation, and drafting of court documents and brief to Counsel.

• Reviewing, reporting and setting reserves and strategy on new instructions:
• Completing an initial review file note
• Identifying any technical issues with the file and handling appropriately
• Valuing general and special damages on all cases and setting negotiation parameters where needed.
• Filing AoS
• Preparing brief to Counsel
• Updating reserves upon receipt of evidence as required.
• Meeting agreed performance targets
• Adhering to Client Guidelines
• Ensuring files are kept within ISO 9001 guidelines
• To ensure compliance with the SRA Code of Conduct 2011

• File handling experience within a law practice or Insurer
• Experience of valuing general and special damages utilising a variety of tools including JC Guidelines and case law
• Preferably experience of quantum negotiations
• Ability to plan and prioritise workloads
• Efficient in a process driven environment
• Drive to achieve to take development opportunities when they arise with a positive attitude
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• Confident with ability to take initiative to innovate and adapt to changing situations
• Confidence to seek advice and guidance when dealing with new tasks
• Excellent listening and verbal communication skills
• Ability to follow instruction with attention to detail
• Ability to recognise when sensitivity and tact are required
• Effectively work within a team