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EL/PL File Handler

Hybrid in Liverpool·Full-time·Added 19 days ago (last checked 8 Oct)

Davies

199 open roles

Overview

Job details

  • £30,000 - £50,000 a year

    Gross, as stated in the ad.

    About £2,090 - £3,290 a month after tax.

  • Permanent contract

    Full-time.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Be near Liverpool for hybrid days

    No relocation package mentioned.

  • Have 5+ years of experience

    Mid-level role.

Benefits

  • 25 days holiday

    Per the ad, which doesn’t say whether bank holidays are on top.

  • 3% employer pension

    Paid in by the employer, per the ad. The legal minimum is 3%.

  • Cycle to work and season ticket loan

    Commuter benefits named in the ad.

Skills

Pay & benefits

What you'll get

  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets

*after successfully completing probation

The role

The claims handler CH4 will be responsible for managing a caseload of Public / Employers Liability claims between the value of £30,000 - £50,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

What you'll do

• To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
• Maintain accurate data on relevant case management system
• Comply with set client SLA's
• Ensure quality service standards and productivity levels are maintained to a high standard
• Allocate new claims and set strategies
• Carry out supervisory tasks appropriate to level
• Assist with training and mentoring team members
• Undertake appropriate additional tasks provided by the Team Leader
• Attend Client review meetings and assist with client project work where applicable
• Build and maintain excellent relationships with Clients

Skills & Expertise

• Minimum 5 years claims handling experience
• Experience dealing with quantum up to £50k
• Significant experience dealing with complex liability and quantum issues
• Excellent attention to detail
• Strong communication and negotiation skills
• Effectively prioritises workload
• Experience providing training or mentoring and supervising
• Strong Client relationship skills

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